Quality Tech 1 Greenwood, MS

Techtronic Industries; Greenwood, Northern (MS, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Milwaukee Tool is seeking a Repair/Recon Quality Technician 1 to follow procedures ensuring conformance of parts and materials. You will use HQMS and Excel to record data, perform audits, and support technicians with quality issues.

Requirements include a high school diploma or GED, and an associate degree or technical certification is preferred. This role emphasizes strong organizational skills, safety, and ability to work with limited supervision.

Qualifications

• High School or GED diploma required.
• Associate’s Degree with a technical focus preferred.
• Technical certification preferred.
• Quality assurance or quality control experience required.
• Vendor/supplier relations experience helpful.
• Computer experience required.
• Excellent organizational skills required.
• Ability to perform work per instructions in a timely manner and with limited supervision.
• Able to react to change effectively, handle other tasks and shifts as assigned.

Responsibilities

• Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area.
• Manage quality collections and ensure all tools are collected correctly and efficiently.
• Ensure quality areas are clean and meet 5s standards.
• Manage recordkeeping and update records on system, maintain receiving files and records.
• Perform workplace audits with documented results.
• Perform fixture audits to ensure facility is adequately stocked.
• Daily inspect all quality scrap repair parts from tech benches.
• Control scrapped or rejected parts until disposition is determined.
• Prepare batteries for recycling once they have been evaluated.
• Evaluate failed batteries and track data for Quality team.
• Provide floor support for technicians experiencing quality issues.
• Perform and track RBR tool functional reviews.
• Take appropriate corrective action for continuous quality improvement and customer satisfaction.
• Know and practice the 5 S’s for industrial housekeeping.
• Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards.
• Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
• Troubleshoot issues mechanical in nature to help identify root causes.
• Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
• Proficient at reading, comprehending, and executing actions of work instructions.
• Understand and utilize Technical Problem-Solving methods to work through problems or issues.
• Perform support activities of the Quality/Reliability team as needed.

Skills

Auditing

Warranty Analysis

Tool Repair

Excel

HQMS

Data entry

Technical Problem-Solving

Quality Assurance

Education

High School Diploma or GED

Associate’s Degree (technical focus)

Technical certification

Tools

HQMS software

MS Excel

Job description

The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process.

Duties and Responsibilities

• Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area
• Manage quality collections and ensure all tools are collected correctly and efficiently
• Ensure quality areas are clean and meet 5s standards
• Manage recordkeeping and update records on system, maintain receiving files and records
• Perform workplace audits with documented results
• Perform fixture audits to ensure facility is adequately stocked
• Daily inspect all quality scrap repair parts from tech benches
• Control scrapped or rejected parts until disposition is determined
• Prepare batteries for recycling once they have been evaluated
• Evaluate failed batteries and track data for Quality team
• Provide floor support for technicians experiencing quality issues
• Perform and track RBR tool functional reviews
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Know and practice the 5 S’s for industrial housekeeping
• Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards
• Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
• Troubleshoot issues mechanical in nature to help identify root causes
• Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
• Proficient at reading, comprehending, and executing actions of work instructions.
• Understand and utilize Technical Problem-Solving methods to work through problems or issues.
• Perform support activities of the Quality/Reliability team as needed

Physical Demands

• Repetitive motion
• Must be able to lift up to 40 pounds

Education and Experience Requirements:

• High School or GED diploma required
• Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred
• Technical certification is preferred
• Quality assurance or quality control experience required
• Vendor/supplier relations experience helpful
• Computer experience required
• Excellent organizational skills required
• Ability to perform work per instructions in a timely manner and with limited supervision
• Able to react to change effectively, handle other tasks and shifts as assigned

Milwaukee Tool is an equal opportunity employer.