Quality Tech

Smurfit Westrock Company; North Carolina; Hybrid; USD 36,000 - 60,000; Full time

Job summary

Smurfit Westrock Company is seeking a QA Auditor to support safe, efficient, and quality-focused manufacturing operations. You will perform quality testing and auditing, document results, identify defects, and ensure products meet customer and internal standards.

The role involves shift work, strict adherence to procedures, and collaboration with production and leadership teams to uphold quality and safety throughout the process.

Qualifications

• High school diploma or GED is required.
• Ability to read and follow quality procedures precisely.
• Strong attention to detail and accurate record keeping.

Responsibilities

• Perform quality testing and auditing activities in accordance with procedures.
• Document and report test results, audit findings, and observations to management.
• Identify and communicate serious defects or quality concerns promptly.
• Complete required quality reports and documentation accurately.
• Conduct quality checks on cartons and products throughout manufacturing.
• Use testing and measuring equipment to evaluate product quality.
• Maintain cleanliness and safe work areas as directed.
• Support continuous improvement initiatives and safety standards.
• Comply with workplace policies, foodsafety requirements, and quality standards.
• Follow safety requirements and wear required PPE.
• Collaborate with production, quality, and leadership teams on improvements.
• Perform additional duties and special projects as assigned.

Skills

Quality awareness

Attention to detail

Written and verbal communication

Mathematical aptitude

Ability to follow procedures

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Quality testing equipment

Measurement instruments

Job description

The Opportunity

Join Smurfit Westrock as a QA Auditor, where you will play a key role in supporting safe, efficient, and quality-focused manufacturing operations. In this position, you will perform quality testing and auditing activities, document and communicate results, identify defects or non-conformances, and help ensure products meet customer requirements and company standards.

This role is essential to maintaining product quality, operational excellence, and customer satisfaction. A typical day may include performing quality inspections and testing, auditing production processes, documenting findings, communicating issues to leadership, maintaining required records, and supporting continuous improvement efforts while ensuring compliance with quality and safety standards.

Shift Schedule-7pm-7am: 2-3-2

How You Will Impact Smurfit Westrock

• Perform quality testing and auditing activities in accordance with customer requirements, job specifications, and established procedures.
• Document and report test results, audit findings, and quality observations to the appropriate members of the management team.
• Identify and communicate serious defects, quality concerns, or non-conforming conditions in a timely manner.
• Complete required quality reports, records, and documentation accurately and thoroughly.
• Conduct quality checks on cartons and products throughout the manufacturing process to ensure compliance with customer specifications.
• Utilize testing and measuring equipment to evaluate product quality and process performance.
• Maintain housekeeping standards established by management to support a safe and organized work environment.
• Support quality initiatives that promote operational efficiency, product consistency, and customer satisfaction.
• Comply with all workplace policies, procedures, food safety requirements, and quality standards.
• Follow all safety requirements and utilize required personal protective equipment.
• Collaborate with production, quality, and leadership teams to support continuous improvement efforts.
• Perform additional duties and special projects as assigned by department leadership.

What You Need to Succeed

• High school diploma or GED required.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Strong mathematical aptitude and ability to use basic measurement devices, including calculators, tape measures, and rulers.
• Ability to learn and operate quality testing equipment and measurement instruments.
• General mechanical aptitude.
• Ability to pass the Farnsworth Munsell-100 Hue Test.
• Ability to follow detailed instructions and established quality procedures.
• Strong written and verbal communication skills.
• Basic computer skills.
• Knowledge of carton quality standards and the ability to perform product quality inspections.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a manufacturing environment while maintaining quality and safety standards.

What We Offer

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.