Quality Systems Technician - CAPA, Doc Control & Metrology

PerkinElmer; Richmond (VA); On-site; USD 68,884,000 - 82,667,000; Full time

Job summary

PerkinElmer is seeking a quality records and document control professional to maintain SOPs, calibration records, and CAPA documentation within a regulated laboratory environment. The role includes training coordination, records management, and support for audits across quality functions.

You will coordinate calibration programs, ensure traceability, and lead cross-functional discussions to improve quality systems. 2+ years in a lab or manufacturing setting with ISO17025 exposure is preferred.

Qualifications

• High school diploma or equivalent with 2+ years of relevant laboratory or manufacturing experience.
• Associate degree in a science-related field with 1+ years of relevant experience.
• Demonstrated ability to work independently and mentor others in a regulated laboratory environment.
• Adaptable, self-motivated, and capable of managing multiple concurrent prep tasks with minimal supervision.

Responsibilities

• Maintain controlled documents, including SOPs, work instructions, forms, and quality records.
• Coordinate calibration and maintenance activities for laboratory instrumentation, maintain equipment qualification and calibration records, and ensure measurement traceability.
• Perform scanning, indexing, and electronic filing of laboratory records and quality documents; support records retrieval and archival activities.
• Coordinate laboratory training programs, maintain training records, and support onboarding, qualification, and competency assessments for laboratory personnel.
• Track CAPA records, calibration schedules, and training compliance to ensure timely completion and effectiveness.
• Review documentation for completeness, accuracy, and compliance with quality requirements across CAPA, document control, metrology, records, and training activities.
• Support internal and external audits, inspection readiness, and regulatory compliance activities across all quality functions.
• Facilitate cross-functional discussions involving laboratory personnel, quality representatives, and stakeholders.
• Identify opportunities to improve quality systems and streamline processes across CAPA, document control, metrology, records management, and training.
• Maintain training and compliance in health, safety, environmental, and operational requirements.
• Train and provide day-to-day guidance to Technician staff on prep procedures, SOPs, and safe work practices.
• Perform basic troubleshooting of routine preparation equipment and elevate complex issues appropriately.
• Perform quality checks on completed prep work prior to hand-off for analysis.
• Maintain a clean, organized, and well-stocked work area, including routine housekeeping and supply inventory.

Skills

CAPA principles

Deviation management

Root cause analysis

Document control

Records management

Metrology/calibration

Training programs

ISO 17025

Cross-functional collaboration

Data integrity

Technical writing

Attention to detail

Education

High school diploma or equivalent

Associate degree in science-related field

Tools

LIMS

Electronic document management systems

Job description

PerkinElmer is seeking a quality records and document control professional to maintain SOPs, calibration records, and CAPA documentation within a regulated laboratory environment. The role includes training coordination, records management, and support for audits across quality functions.

You will coordinate calibration programs, ensure traceability, and lead cross-functional discussions to improve quality systems. 2+ years in a lab or manufacturing setting with ISO17025 exposure is preferred.