Quality Systems Technician

Jabil; Wisconsin; On-site; USD 52,000 - 76,000; Full time

Job summary

Jabil in Wisconsin is seeking a Quality Systems Support professional to assist with audit programs, document control, ESD compliance, and calibration coordination. You will help sustain the Quality Management System and support continuous improvement initiatives across site operations.

The role involves collaborating with cross-functional teams to ensure regulatory compliance, maintain records, and support training and CAPA activities. A proactive, detail‑driven approach is essential.

Qualifications

• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.

Responsibilities

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Maintain audit records and prepare audit-related reports and metrics.
• Coordinate calibration and verification activities for measuring and test equipment.
• Assist CAPA, SCAR, and 8D activities through closure.

Skills

Audit support

Quality systems

Document control

Calibration

CAPA

Training support

Tools

DCC

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Provides administrative and technical support for the Quality Management System (QMS) through the coordination and maintenance of audit programs, document control activities, ESD compliance, calibration systems, corrective action processes, training systems, and quality management applications. Supports compliance with internal procedures, customer requirements, and applicable regulatory standards while promoting continuous improvement throughout the organization.

Essential Duties and Responsibilities

Audit Support

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Participate in quality system gap assessments and compliance reviews.
• Maintain audit records and prepare audit-related reports and metrics.

Quality Systems Support

• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.

Document Control

• Administer controlled documents through the Document Control Center (DCC) process.
• Process document creation, revisions, approvals, and obsolescence activities.
• Maintain document retention and archival requirements.
• Ensure controlled documentation remains current and compliant with applicable requirements.

ESD Program Support

• Support ESD compliance activities and periodic ESD assessments.
• Maintain ESD monitoring, audit, and compliance records.
• Assist with ESD training and awareness programs.
• Support investigations and corrective actions related to ESD nonconformances.

Calibration and Verification Support

• Coordinate calibration and verification activities for measuring and test equipment.
• Maintain calibration schedules and records.
• Track due dates and ensure timely completion of calibration activities.
• Support torque tool verification programs and equipment compliance requirements.
• Assist with investigations related to out-of-tolerance equipment.

CAPA and Continuous Improvement

• Support CAPA, SCAR, and 8D activities through closure.
• Maintain corrective action databases and tracking systems.
• Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.
• Assist Quality Engineers with root cause investigations and continuous improvement projects.

Training Support

• Assist with onboarding and recurring quality systems training.
• Maintain training records, matrices, and qualification documentation.
• Support annual retraining and compliance requirements.
• Coordinate training assignments and completion tracking.

Additional Responsibilities

• Support cross-functional teams in maintaining compliance with quality system requirements.
• Assist with customer and regulatory inspections as required.
• Perform other duties and responsibilities as assigned.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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