Quality Systems Technician

Jabil; South Carolina; On-site; USD 60,000 - 95,000; Full time

Job summary

Jabil is seeking an ambitious Audit/Quality Systems Support professional in the United States, with responsibilities spanning LPA audits, document control, ESD program support, calibration coordination, CAPA and continuous improvement, plus training support. This role emphasizes cross-functional collaboration to maintain a compliant quality system and drive operational excellence across our global sites.

The ideal candidate will assist with internal, customer, and regulatory audits, maintain

Responsibilities

• Audit support: execute and maintain Layered Process Audits (LPA Levels 1-3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Participate in quality system gap assessments and compliance reviews.
• Maintain audit records and prepare audit-related reports and metrics.
• Quality systems support: maintain QMS records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.
• Document control: administer documents through the DCC process; manage revisions and archival.
• Maintain document retention and compliance.
• Ensure controlled documentation stays current.
• ESD program support: monitor and maintain ESD records; assist trainings.
• Support investigations and corrective actions related to ESD nonconformances.
• Calibration and verification support: coordinate calibration activities; track due dates.
• Support torque tool verification programs and equipment compliance.
• CAPA and continuous improvement: manage CAPA/SCAR/8D activities to closure.
• Maintain corrective action databases and reviews.
• Assist with root cause investigations and improvement projects.
• Training support: onboarding and recurring quality systems training; maintain training records.
• Coordinate training assignments and tracking.
• Assist cross-functional teams to maintain compliance with quality requirements.
• Support customer and regulatory inspections as required.
• Accessibility accommodation: process accommodation requests and contact channels.

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Essential Duties and Responsibilities

Audit Support

Support the execution and maintenance of Layered Process Audits (LPA Levels 1-3) within the Global Assessment Tool.

Assist with internal, customer, regulatory, and compliance audits.

Track audit findings and support timely closure of corrective actions.

Participate in quality system gap assessments and compliance reviews.

Maintain audit records and prepare audit-related reports and metrics.

Quality Systems Support

Maintain Quality Management System records, databases, and documentation.

Support eQRQC and other quality management system applications.

Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.

Support site quality initiatives and continuous improvement activities.

Document Control

Administer controlled documents through the Document Control Center (DCC) process.

Process document creation, revisions, approvals, and obsolescence activities.

Maintain document retention and archival requirements.

Ensure controlled documentation remains current and compliant with applicable requirements.

ESD Program Support

Support ESD compliance activities and periodic ESD assessments.

Maintain ESD monitoring, audit, and compliance records.

Assist with ESD training and awareness programs.

Support investigations and corrective actions related to ESD nonconformances.

Calibration and Verification Support

Coordinate calibration and verification activities for measuring and test equipment.

Maintain calibration schedules and records.

Track due dates and ensure timely completion of calibration activities.

Support torque tool verification programs and equipment compliance requirements.

Assist with investigations related to out-of-tolerance equipment.

CAPA and Continuous Improvement Support

CAPA, SCAR, and 8D activities through closure.

Maintain corrective action databases and tracking systems.

Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.

Assist Quality Engineers with root cause investigations and continuous improvement projects.

Training Support

Assist with onboarding and recurring quality systems training.

Maintain training records, matrices, and qualification documentation.

Support annual retraining and compliance requirements.

Coordinate training assignments and completion tracking.

Additional Responsibilities

Support cross-functional teams in maintaining compliance with quality system requirements.

Assist with customer and regulatory inspections as required.

Perform other duties and responsibilities as assigned.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability.

You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information.

Please do not direct any other general employment related questions to this e-mail or phone number.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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