Quality Systems Program Manager

Mitsubishi Electric Power Products, Inc.; Pittsburgh (Allegheny County); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Vacation & holidays

Training programs

Profit sharing

Wellness programs

Fitness center access

Job summary

Mitsubishi Electric Power Products, Inc. is seeking a senior quality leader to drive the enterprise-wide Quality Management System and elevate supplier quality. You will advance best practices, lead audits, and partner with senior leadership to foster a culture of excellence across North America.

The role requires 10+ years in quality management, strong ISO expertise, and experience administering QT9. Expect close collaboration with multiple divisions and a focus on continuous improvement.

Qualifications

• Bachelor's degree in Quality Assurance, Engineering, Operations Management, or a related technical field.
• 10+ years of progressive experience in quality management, supplier quality, manufacturing, or operations.
• Advanced knowledge of ISO 9001, ISO 14001, and ISO 27001 standards and certification requirements.
• Experience leading internal, external, and registrar audits.
• Experience administering an Electronic Quality Management System, preferably QT9.

Responsibilities

• Lead MEPPI's Quality Management System across all divisions and maintain ISO certification readiness.
• Develop and execute the long-term quality strategy to drive operational excellence.
• Lead internal, external, and certification audits.
• Monitor quality metrics and KPIs, including cost of quality and corrective actions.
• Provide quality insights and recommendations to senior leadership.
• Serve as QT9 system administrator and subject-matter expert.
• Lead cross-divisional initiatives to standardize processes and improve data.
• Develop and manage supplier qualification, evaluation, audits, and performance programs.
• Coach employees on auditing techniques, risk assessment, and quality system requirements.
• Maintain corporate quality policies to ensure regulatory alignment.

Skills

Quality leadership

ISO knowledge

Audit leadership

Communication skills

Influencing stakeholders

Cross-functional collaboration

Problem solving

Training & development

Education

Bachelor's degree in Quality Assurance, Engineering, or related field

Tools

QT9 QMS

Job description

Position Summary

Lead quality excellence across MEPPI. Drive the Company's enterprise-wide Quality Management System by advancing best practices, continuous improvement, supplier quality, and compliance with ISO standards. This highly visible role partners with MEPPI's businesses to strengthen quality performance, enhance operational effectiveness, and build a culture of excellence across all divisions.

What You'll Do

• Quality Leadership: Lead MEPPI's Quality Management System across all divisions and maintain compliance with ISO 9001, ISO 14001, and ISO 27001 standards.
• Strategy Development: Develop and execute the long‑term quality strategy to drive operational excellence and continuous improvement.
• Audit Management: Lead internal, external, and certification audits while ensuring ongoing certification readiness.
• Performance Measurement: Monitor quality metrics and KPIs, including cost of quality, corrective actions, supplier performance, and field incidents.
• Executive Partnership: Provide quality insights, trends, and recommendations to senior leadership and the Company President.
• Systems Administration: Serve as the corporate administrator and functional expert for the QT9 electronic Quality Management System.
• Continuous Improvement: Lead cross‑divisional initiatives that standardize processes, improve data consistency, and establish best practices.
• Supplier Quality: Develop and maintain supplier qualification, evaluation, audit, and performance management programs.
• Training & Development: Coach and train employees on auditing techniques, risk assessment methodologies, and quality system requirements.
• Compliance Oversight: Maintain corporate quality policies and procedures to ensure alignment with business and regulatory requirements.

What You'll Bring

• Education: Bachelor's degree in Quality Assurance, Engineering, Operations Management, or a related technical field.
• Experience: 10+ years of progressive experience in quality management, supplier quality, engineering, manufacturing, or operations.
• ISO Expertise: Advanced knowledge of ISO 9001, ISO 14001, and ISO 27001 standards and certification requirements.
• Audit Leadership: Demonstrated success leading internal, external, and registrar audits.
• Technical Knowledge: Experience with quality systems, supplier quality programs, corrective action processes, and continuous improvement methodologies.
• Systems Experience: Experience administering an Electronic Quality Management System, preferably QT9.
• Communication Skills: Strong verbal, written, presentation, and interpersonal communication skills.
• Leadership Capability: Ability to influence stakeholders, lead change, and drive results across multiple business functions.
• Professional Credentials: ASQ certifications and/or Lead Auditor certification preferred.

What's in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs.
• Retirement Savings: 401(k) plan with up to 4% company match.
• Generous Time Off: Vacation accrual starting after 90 days plus 12 paid holidays.
• Career Development: Access to training programs, leadership development, and educational assistance.
• Additional Benefits: Profit sharing, wellness programs, and access to our fitness center in Warrendale, PA.

Why MEPPI?

At MEPPI, you'll be part of a team committed to quality, innovation, and operational excellence. As a member of Mitsubishi Electric’s global organization, you’ll help deliver mission‑critical power solutions that support data centers, infrastructure, and essential services across North America — all within a collaborative, growth‑focused environment.

About Us

Mitsubishi Electric Power Products, Inc. is a leading provider of power systems, rail transportation, and large visual display solutions in North America. Join us and become part of a global organization shaping the future of energy and transportation.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and ensure fair and equitable consideration for all candidates.