Quality Systems Program Manager

Mitsubishi Electric Power Products, Inc.; Marshall Township (PA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health Coverage

401(k) Match

Paid Time Off

Career Development

Profit Sharing

Job summary

MEPPI is seeking a Quality Systems Program Manager to lead the enterprise-wide Quality Management System (QMS) and drive continuous improvement across divisions. You will oversee ISO compliance with 9001, 14001, and 27001 standards, audits, supplier quality, and QT9 administration.

Partner with senior leadership to develop the quality strategy, monitor KPIs, and standardize processes while mentoring staff across North America in best practices and regulatory alignment.

Qualifications

• Bachelor’s degree required in a related technical field.
• “10+ years of progressive experience in quality management, supplier quality, engineering, manufacturing, or operations.”
• Advanced knowledge of ISO 9001, 14001, and 27001 standards and certification requirements.
• Experience with quality systems, supplier quality programs, corrective action processes, and continuous improvement methodologies.
• Experience administering an Electronic Quality Management System, preferably QT9.
• Strong communication skills and leadership across multiple functions.
• ASQ certifications and/or Lead Auditor preferred.

Responsibilities

• Lead MEPPI's Quality Management System across all divisions and maintain ISO compliance.
• Develop and execute long-term quality strategy to drive improvement.
• Lead internal, external, and certification audits; ensure certification readiness.
• Monitor quality metrics and KPIs including cost of quality and supplier performance.
• Provide quality insights to senior leadership and the Company President.
• Oversee QT9 administration and data integrity across the enterprise.
• Standardize processes and cross-divisional initiatives to improve data consistency.
• Develop supplier qualification, evaluation, and performance programs.
• Coach employees on auditing techniques and risk assessment methodologies.
• Maintain corporate quality policies and procedures in alignment with regulatory requirements.

Skills

Quality Management

Audit Leadership

ISO Standards

QT9 System

Continuous Improvement

Stakeholder Influence

Communication Skills

Education

Bachelor's degree in Quality Assurance, Engineering, Operations Management, or related field

Tools

QT9 QMS

Job description

MEPPI is looking for a Quality Systems Program Manager to drive and strengthen our enterprise-wide Quality Management System (QMS). This role will partner across MEPPI’s business divisions to advance quality best practices, drive continuous improvement, strengthen supplier quality, and support compliance with ISO standards.

What You’ll Do

Quality Leadership: Lead MEPPI's Quality Management System across all divisions and maintain compliance with ISO 9001, ISO 14001, and ISO 27001 standards.

• Strategy Development: Develop and execute the long-term quality strategy to drive operational excellence and continuous improvement.
• Audit Management: Lead internal, external, and certification audits while ensuring ongoing certification readiness.
• Performance Measurement: Monitor quality metrics and KPIs, including cost of quality, corrective actions, supplier performance, and field incidents.
• Executive Partnership: Provide quality insights, trends, and recommendations to senior leadership and the Company President.
• Systems Administration: Serve as the corporate administrator and functional expert for the QT9 electronic Quality Management System.
• Continuous Improvement: Lead cross-divisional initiatives that standardize processes, improve data consistency, and establish best practices.
• Supplier Quality: Develop and maintain supplier qualification, evaluation, audit, and performance management programs.
• Training & Development: Coach and train employees on auditing techniques, risk assessment methodologies, and quality system requirements.
• Compliance Oversight: Maintain corporate quality policies and procedures to ensure alignment with business and regulatory requirements.

What You’ll Bring

Education: Bachelor’s degree in Quality Assurance, Engineering, Operations Management, or a related technical field.

• Experience: 10+ years of progressive experience in quality management, supplier quality, engineering, manufacturing, or operations.
• ISO Expertise: Advanced knowledge of ISO 9001, ISO 14001, and ISO 27001 standards and certification requirements.
• Audit Leadership: Demonstrated success leading internal, external, and registrar audits.
• Technical Knowledge: Experience with quality systems, supplier quality programs, corrective action processes, and continuous improvement methodologies.
• Systems Experience: Experience administering an Electronic Quality Management System, preferably QT9.
• Communication Skills: Strong verbal, written, presentation, and interpersonal communication skills.
• Leadership Capability: Ability to influence stakeholders, lead change, and drive results across multiple business functions.
• Professional Credentials: ASQ certifications and/or Lead Auditor certification preferred.

What’s in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs.
• Retirement Savings: 401(k) plan with up to 4% company match.
• Generous Time Off: Vacation accrual starting after 90 days plus 12 paid holidays.
• Career Development: Access to training programs, leadership development, and educational assistance.
• Additional Benefits: Profit sharing, wellness programs, and access to our fitness center in Warrendale, PA.

Why MEPPI?

At MEPPI, you’ll be part of a team committed to quality, innovation, and operational excellence. As a member of Mitsubishi Electric’s global organization, you’ll help deliver mission-critical power solutions that support data centers, infrastructure, and essential services across North America — all within a collaborative, growth-focused environment.

About Us

Mitsubishi Electric Power Products, Inc. is a leading provider of power systems, rail transportation, and large visual display solutions in North America. Join us and become part of a global organization shaping the future of energy and transportation.

Equal Opportunity Employer MEPPI is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and ensure fair and equitable consideration for all candidates.

Notice to Agencies and Search Firms MEPPI does not accept unsolicited resumes from agencies or search firms for this position. Any resume submitted without a signed agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is n ot accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. e mployee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc . No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.