Quality Systems Lead - Branch Audits & Improvement

A. M. Castle & Co.; Bedford Heights (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Disability benefits

Tuition reimbursement

Job summary

A. M. Castle & Co.

is hiring a Branch Quality Specialist in Bedford Heights, OH, to support and administer quality management processes. The role focuses on auditing, data analysis, and process improvement for the Bedford Heights location. The successful candidate will maintain quality systems, participate in AS and ISO audits, and provide technical and quality control support while coordinating with multiple departments.

Qualifications

• Two years of progressive quality system experience.
• Understanding of AS9100 and ISO 9001 requirements.
• Advanced verbal and written communication skills.
• Leadership skills.
• Proficiency with Oracle, BI/SQL, MS Office, Excel, Visio, and MS Project.
• Knowledge of monitoring and measurement tools.
• Analytical thinking and problem solving.
• Able to interpret drawings and specifications.

Responsibilities

• Maintain local quality program components including data analysis and product assessment.
• Document quality issues and performance measures for leadership review.
• Perform audits and evaluate workflows; drive corrective action.
• Manage and maintain the Quality Process/Quality System at site.
• Act as local quality representative for audits.
• Support internal and external audits for AS and ISO.
• Coordinate and respond to customer quality problems.
• Communicate findings to internal and external customers.
• Maintain records and reports on Quality Process status.
• Ensure required training for employees.
• Provide product technical and quality control support.

Skills

Quality system

AS9100/ISO9001

Communication

Leadership

Technical tools

Measurement tools

Analytical thinking

Drawings interpretation

Education

High school diploma

Bachelor’s degree

Tools

Oracle Systems

BI/SQL Tools

MS Office

Microsoft Excel

Visio

Microsoft Project

Job description

A. M. Castle & Co.

is hiring a Branch Quality Specialist in Bedford Heights, OH, to support and administer quality management processes. The role focuses on auditing, data analysis, and process improvement for the Bedford Heights location. The successful candidate will maintain quality systems, participate in AS and ISO audits, and provide technical and quality control support while coordinating with multiple departments.