Quality Systems Engineer (Starlink)

United States Digital Space LLC; Lockhart (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

United States Digital Space LLC is seeking a Quality Systems Engineer to support Starlink program initiatives. The role focuses on improving the quality management system and ensuring ISO 9001 compliance across design, manufacturing, and suppliers. Hands-on audits and process improvements will be routine.

You'll define the QMS, drive corrective and preventive actions, and partner with cross-functional teams to minimize risk and maintain Starlink product quality as the company scales globally.

Qualifications

• Bachelor's degree in engineering or STEM required.
• Experience with ISO 9001 quality management systems and audits.
• Strong root-cause analysis and corrective action skills.
• Proficiency in data analysis and quality metrics.

Responsibilities

• Define and regularly update Starlink's Quality Management System (QMS) and train staff on ISO 9001 requirements.
• Assess core processes, systems, and products through internal audits to ensure ISO 9001 compliance.
• Use corrective and preventive actions to address non-conformances and improve the QMS and product quality.
• Support internal, vendor, and external audits as needed.
• Identify major quality risks in manufacturing and collaborate with stakeholders to minimize them.

Skills

Quality management

QMS ISO 9001

Auditing

Root cause analysis

Statistical analysis

SQL

Tableau

Technical writing

Independent work

Education

Bachelor's degree in engineering or STEM

Tools

QMS tools

Audit management tools

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

QUALITY SYSTEMS ENGINEER (STARLINK)

At the company we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to 12M+ users worldwide. We design, build, test, and operate all parts of the system - thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We've only begun to scratch the surface of Starlink's potential global impact and are looking for best-in-class engineers to help maximize Starlink's utility for communities and businesses around the globe.

These products including Starlink dishes, Wi-Fi routers, power supply, and accessories, etc. are designed and manufactured in-house by the company. Engineers on the team will be hands-on, regularly interact with multiple technical disciplines, and ultimately ensure that Starlink is a global success. The Quality Systems Engineer will improve the quality management system and verify compliance to ISO 9001 prescribed procedures. They will plan, schedule, and perform regular audits to drive continual improvement initiatives.

RESPONSIBILITIES:

• Define and regularly update Starlink's Quality Management System ("QMS") and provide frequent training to relevant the company personnel on ISO 9001 compliance requirements and industry standards
• Assess Starlink core business processes, systems, and products through internal audit program to assure compliance to customer requirements, the company procedures and policies, and ISO9001 standards
• Utilize corrective and preventive action processes to address compliance non-conformances and drive improvement of the management system and quality of the Starlink Product
• Support internal audits, vendor/supplier audits, and audits from external parties
• Take a methodical approach to identifying the largest quality related issues and risks impacting manufacturing of the Starlink Product and partner with relevant stakeholders to minimize risk

BASIC QUALIFICATIONS:

• Bachelor degree in an engineering or STEM discipline
• 1+ years of experience in mechanical or electrical product design, testing, or manufacturing

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of experience in mechanical or electrical product design, testing, or manufacturing
• Thorough knowledge of the ISO family of standards especially ISO 9001
• ASQ-CQA-RAB certified lead auditor or training with hands on implementation and assessment experience
• Intimate knowledge of manufacturing and supplier quality processes
• Experience with quality tools including root cause and corrective action, QMS and process auditing, and statistical analysis of quality metrics
• Working knowledge of SQL, ability to construct and/or maintain Tableau metrics
• Strong technical writing skills, ability to communicate effectively with management, technical teams and all organizations in the business, and strong problem-solving skills
• Ability to work independently and take initiative with a strong work ethic; is innovative, detail oriented, positive, and be people oriented

ADDITIONAL REQUIREMENTS:

• Ability to work extended hours and weekends as needed
• Must be willing to relocate to the Bastrop, TX area if not already local; remote or hybrid work not considered

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. §1157, or (iv) Asylee under 8 U.S.C. §1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of the company's affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].