Quality Engineer

Syntron Material Handling Group; Lebanon Township (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Syntron Material Handling Group is seeking a Quality Systems Engineer based in Lebanon, OH. This position entails supporting quality systems, performing supplier inspections, and driving corrective actions on customer complaints. The ideal candidate will possess strong analytical skills, a technical bachelor's degree, and experience within ISO 9001 quality systems. The role involves occasional travel and offers a range of benefits including medical, dental, and a 401k plan.

Qualifications

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Experience working within a QMS/ISO 9001 business quality system.

Responsibilities

• Coordinates Customer Corrective Action Requests (CCARs) from start to finish.
• Drives CCAR root cause analysis and corrective actions.
• Communicates CCAR updates to personnel and updates documentation.

Skills

Excellent verbal and written communication

Strong interpersonal and customer service skills

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite

Ability to prioritize tasks

Education

Technical bachelor’s degree or equivalent

Experience working under a QMS/ISO 9001

Tools

Epicor (ERP)

Job description

Overview

KADANT BLACK CLAWSON LLC (KBC) is an established leader in equipment and systems for the international pulp and paper process industries. For 150 years, we’ve helped our customers reduce their input costs and improve efficiency through innovative products and technologies. Our sustainability efforts have been nationally recognized, and Kadant is also listed on the New York Stock Exchange (KAI). Our state-of-the-art manufacturing facility is located in Lebanon, OH, where we design and manufacture our products for customers across the globe.

We currently seek to fill the position of Quality Systems Engineer to support the ongoing development of company’s quality systems and efforts to resolve customer complaints and warranty situations through effective corrective actions. The Quality Systems Engineer performs supplier site inspections and audits to determine if products meet KBC and customer requirements, all while advancing KBC’s mission of being a forward-thinking, collaborative, and ethical business. Position is located in-person in Lebanon, OH; hours of work are M-F 8 AM to 5 PM or similar schedule.

Responsibilities

• Coordinates Customer Corrective Action Requests (CCARs) from start to finish.
• Interacts with KBC personnel in resolving nonconformance/warranty situations.
• Drives CCAR root cause analysis, product failure analysis, and corrective actions to prevent recurrence of product problems or process breakdowns.
• Communicates CCAR updates to KBC personnel and updates Epicor (ERP) documentation.
• Analyzes CCAR data and provides continuous improvement suggestions for internal and supplier processes.
• Assists with processing remote quality inspections submitted by KBC suppliers and resolves any issues that need to be addressed.
• Performs supplier site inspections as needed.
• Assists with Supplier evaluations and quality audits as needed.
• Assists in training others in Root Cause Analysis and other quality tools.
• Supports the development and expansion of the Quality Management System to meet requirements.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal and customer service skills. Must communicate appropriately with suppliers under adverse conditions.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software. ERP experience preferred.
• Ability to prioritize tasks and maintain consistent progress
• Ability to function well in a high-paced and at times stressful environment.
• Demonstrates KBC values of personal accountability, discipline, trust, and proactive action.
• This position requires a technical bachelor’s degree or equivalent with a broad knowledge of fabrication, machining, welding, and assembly processes.
• Experience working under a QMS/ISO 9001 business quality system is required and GD&T knowledge is required.
• ASQ and/or ISO 9001 certification is preferred.

Travel Required

Must be able to handle occasional travel (20 - 30%) to support suppliers, clients, and KBC interests.

Equal Opportunity Employer M/F/Disability/Veteran

Benefits

All benefits are effective upon hire--including medical, dental, vision, and 401k.