Quality Systems Engineer

Chroma Technology Corp.; Bellows Falls (VT); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid time off

Education Assistance

Wellness Reimbursement

Job summary

Chroma Technology Corp. in Bellows Falls, VT, is seeking a Quality Systems Engineer to own the QMS, drive audits, and lead continuous improvement across manufacturing and business processes.

This role requires a BS degree, 3+ years in ISO 9001 quality management, strong analytical skills, and ability to lead cross-functional teams. Onsite or hybrid work options are available.

Qualifications

• 3+ years in a QMS compliant with ISO 9001:2015 and audit experience.
• Knowledge of quality management processes and ISO standards.
• Ability to train others in processes and procedures.

Responsibilities

• Maintain and improve the quality management system to ensure compliance with standards and customer requirements.
• Plan and execute the internal audit program; document findings and drive closure of nonconformances.
• Lead customer, registrar, and third-party audits; coordinate responses and follow-up actions.
• Administer CAPA projects and drive structured problem solving across the organization.
• Oversee document control, approvals, and obsolescence of controlled documents.
• Develop and deliver QMS training for new employees and ongoing needs.
• Lead management review with quality metrics and trend analysis.

Skills

Analytical problem solving

Communication skills

Leadership in quality

Multidisciplinary teamwork

Attention to detail

Education

BS degree in science or business

Job description

Salary Range: $70,000.00 To $95,000.00 Annually

Quality Systems Engineer

Onsite or Hybrid – Bellows Falls, VT

Chroma Technology Corp., a world leader in the advanced manufacturing of thin-film optical coatings, has an exciting opening for a Quality Systems Engineer!

JOIN OUR AWARD-WINNING TEAM! Recognized as a Best Places to Work in Vermont. Chroma Technology Corp. is a certified B corporation.

We are able to offer an extremely generous package of benefits, rewards, and a value-driven work environment. Join our collaborative team of self-motivated, independent workers willing to strategize and together work towards the long-term prosperity of the company.

Job Summary/Objective:

The Quality Systems Engineer owns the company's Quality Management System and quality compliance processes, ensuring they remain effective, audit-ready, and aligned with applicable standards and customer requirements. This role works across the organization to ensure customer quality issues are effectively addressed and drive sustainable corrective action. The Quality Systems Engineer also provides leadership on continuous improvement projects spanning both manufacturing operations and business processes.

Primary Responsibilities and Essential Functions:

• Maintain and improve the quality management system to ensure compliance with applicable standards and customer requirements
• Plan and execute the internal audit program: develop the audit schedule, conduct process and system audits, document findings, and drive closure of nonconformances
• Serve as a lead point of contact for customer, registrar, and third-party audits; coordinate audit responses and follow-up actions
• Administer and lead continuous improvement or CAPA projects: assign, track, and verify actions to closure, and drive the use of structured problem-solving methodologies across the organization
• Ensure the functionality of the document control system, including creation, revision, approval, and obsolescence of controlled documents
• Develop and deliver QMS training, including onboarding employees on quality system procedures and identifying quality training needed
• Chair management review, including preparation of quality metrics, trend analysis, lead meeting and discussion and follow-up on action items.
• Support supplier quality system development, including supplier evaluations, supplier corrective action requests (SCARs), and supplier onboarding
• Lead risk-based thinking activities within the QMS, including process risk assessments and mitigation planning
• Review customer agreements and quality requirement documents to identify quality system obligations; flow down customer-specific requirements into QMS processes, procedures, and control plans
• Support change management by evaluating the QMS impact of process, product, organizational changes and customer requirements
• Analyze quality data to identify trends and prioritize improvement projects
• Facilitate cross-functional problem-solving teams to resolve internal nonconformances, quality escapes, and recurring process issues.
• Provide oversight of the nonconforming material process across production, customer returns, and incoming inspection, including identification, segregation, disposition.
• Provides backup support for processing customer returns as needed
• Provide leadership and guidance on Manufacturing and Business process improvement projects in support of quality initiatives
• Serve as the primary resource for day-to-day quality questions and special situations across the organization; exercise independent judgment to resolve issues within established quality system requirements and elevate complex or high-risk matters to the Manufacturing and Quality Engineering Manager

Required Education, Experience, and Eligibility Qualifications:

• BS degree in science, business, or equivalent experience
• 3+ years working within a Quality Management System compliant with ISO 9001:2015, including QMS administration and internal/external auditing.
• Demonstrated knowledge and leadership experience of quality management processes, process documentation, and ISO standards
• Familiarity with standard business processes and business process reengineering: Sales, quoting, product development, Customer service, inventory and order management, shipping, procurement, quality assurance
• Strong analytical/problem solving skills and ability to use statistical tools and techniques
• Demonstrable experience training others in process and procedures
• Ability to communicate effectively and professionally with co-workers, customers, and suppliers
• Demonstrated ability to lead and be part of multidisciplinary teams
• Self-directed and detail-oriented with the ability to multitask

Compensation and Benefits

• Pay Range $70,000 - $95,000
• Medical, Dental and Vision Insurance
• 401K
• 80 Hours Sick/Personal Time and 80 Hours Vacation
• Education Assistance and Wellness Reimbursement

Please note that the compensation offered to the selected candidate will be based on a variety of factors, including but not limited to experience, skills, education, and internal equity. As such, applicants should not expect to receive the maximum of the posted range.

Chroma Technology Corp is an equal opportunity employer.