Quality Systems Coordinator

MRINetwork; Village of Irvington (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Allied Search Partners seeks a qualified Quality Systems Coordinator to ensure high-quality clinical services and regulatory compliance across the department. You will monitor accreditation readiness, SOP updates, and staff training to sustain quality performance.

In this role, you will lead audits, CAPA processes, and data analysis using LIS tools. Collaboration with interdisciplinary teams is essential to drive improvement and maintain patient safety standards.

Qualifications

• Bachelor's degree in Medical Laboratory Science, Biology, Chemistry, or a related field (required).
• ASCP, or equivalent certification as MLS/MT, NYSDOH license (preferred).
• Minimum of 3-5 years of clinical laboratory experience, with 1-2 years in a quality/compliance role.

Responsibilities

• Ensure the delivery of high-quality department/clinical services in compliance with regulatory standards.
• Maintain a safe environment for both employees and patients.
• Monitor compliance with accrediting agencies and ensure all documentation meets required standards.
• Oversee staff competency, orientation, training, and ongoing education.
• Participate in committees, task forces, and special projects as needed.
• Work collaboratively with interdisciplinary teams to support initiatives.
• Foster positive employee relations and customer service while ensuring adherence to behavioral standards.
• Serve as a change agent to support hospital initiatives and technological advancements.
• Maintain effective communication within and outside the department.
• Analyze business and clinical workflows to optimize system functionality.
• Design database queries and generate reports using appropriate tools.
• Review and ensure compliance with the laboratory’s Quality Management System (QMS).
• Ensure compliance with CLIA, CAP, NYS and other applicable regulatory and accreditation requirements.
• Review and coordinate SOPs to align with best practices and regulatory guidelines.
• Conduct internal audits and facilitate external inspections, including CAP and state health department audits.
• Investigate and resolve non-conformities, implementing CAPA.
• Monitor and evaluate QC data, PT performance, and laboratory indicators.
• Conduct root cause analysis for quality issues and ensure corrective actions are implemented.
• Review and analyze incident reports, deviations, and complaints to drive quality improvements.
• Ensure documentation of quality assurance activities and maintain quality records.
• Provide ongoing training to laboratory staff on quality policies, best practices, and regulatory updates.
• Work with department supervisors to organize competency assessments and continuing education to maintain staff proficiency.
• Collaborate with department leads to ensure adherence to quality and safety protocols.
• Identify opportunities for process optimization and workflow improvements.
• Lead quality improvement initiatives.
• Perform risk assessments and implement strategies to mitigate potential errors in laboratory testing.
• Serve as the primary liaison for quality-related communications between laboratory leadership, staff, and external regulators.
• Prepare and present quality performance reports to leadership.
• Maintain awareness of industry trends and regulatory changes that may impact laboratory operations.
• Compile Monthly Quality Reports to present for Medical Director review.
• Strong understanding of laboratory regulatory and accreditation standards (CLIA, CAP, NYS).
• Proficiency in quality management principles, root cause analysis
• Excellent problem-solving, analytical, and decision-making skills.
• Strong written and verbal communication skills for policy writing, reporting, and training.
• Ability to manage multiple projects, prioritize tasks, and work collaboratively across departments.
• Experience with LIS and data analysis tools.
• Flexible Scheduling for Audits and Off shift reviews.
• Perform additional duties as assigned to support departmental and organizational goals.

Skills

Quality management

Root cause analysis

Regulatory compliance

Interdisciplinary collaboration

Communication skills

Education

Bachelor's degree in Medical Laboratory Science

ASCP/MLS/MT certification

NYSDOH license (preferred)

Tools

LIS software

Job description

Melissa Owens | President

P: [phone] | E: [e-mail]

Allied Search Partners

Allied Search Partners is back by two decades of healthcare staffing excellence. We are a trusted healthcare staffing firm supporting laboratories, dermatology & GI office laboratories, medical and dental organizations and offices nationwide. Offering long term/permanent placement, temporary and filling in/coverage staffing.

We partner with private organizations and corporate healthcare organizations to provide reliable, well-supported temporary and permanent professionals—while prioritizing fair pay, consistency, and respect for our workers’ time. Our team offers 24/7 scheduling support and access to shifts through our efficient temp scheduling application. Unlike traditional staffing agencies that push one-off shifts to large candidate pools, we focus on long-term relationships with both our healthcare facilities and our workers. In addition to our temporary/emergency coverage staffing, we offer long term permanent specialized recruitment in healthcare.

Job ID: 3668652

Job Title: Quality Systems Coordinator

Essential Functions and ResponsibilitiesIncludes the Following:

• Ensure the delivery of high-quality department/clinical services in compliance with regulatory standards.


• Maintain a safe environment for both employees and patients.


• Monitor compliance with accrediting agencies and ensure all documentation meets required standards.


• Oversee staff competency, orientation, training, and ongoing education.


• Participate in committees, task forces, and special projects as needed.


• Work collaboratively with interdisciplinary teams to support initiatives.


• Foster positive employee relations and customer service while ensuring adherence to behavioral standards.


• Serve as a change agent to support hospital initiatives and technological advancements.


• Maintain effective communication within and outside the department.


• Analyze business and clinical workflows to optimize system functionality.


• Design database queries and generate reports using appropriate tools.


• Review and ensure compliance with the laboratory’s Quality Management System (QMS).


• Ensure compliance with CLIA, CAP, NYS and other applicable regulatory and accreditation requirements.


• Review and coordinate with supervisors to develop and update Standard Operating Procedures (SOPs) to align with best practices and regulatory guidelines.


• Conduct internal audits and facilitate external inspections, including CAP and state health department audits.


• Investigate and resolve non-conformities, implementing corrective and preventive actions (CAPA).


• Monitor and evaluate quality control (QC) data, proficiency testing (PT) performance, and laboratory indicators.


• Conduct root cause analysis (RCA) for quality issues and ensure corrective actions are implemented.


• Review and analyze incident reports, deviations, and complaints to drive quality improvements.


• Ensure documentation of quality assurance activities and maintain quality records.


• Provide ongoing training to laboratory staff on quality policies, best practices, and regulatory updates.


• Work with department supervisors to organize competency assessments and continuing education to maintain staff proficiency.


• Collaborate with department leads to ensure adherence to quality and safety protocols.


• Identify opportunities for process optimization and workflow improvements.


• Lead quality improvement initiatives.


• Perform risk assessments and implement strategies to mitigate potential errors in laboratory testing.


• Serve as the primary liaison for quality-related communications between laboratory leadership, staff, and external regulators.


• Prepare and present quality performance reports to leadership.


• Maintain awareness of industry trends and regulatory changes that may impact laboratory operations.


• Compile Monthly Quality Reports to present for Medical Director review.


• Strong understanding of laboratory regulatory and accreditation standards (CLIA, CAP, NYS).


• Proficiency in quality management principles, root cause analysis


• Excellent problem-solving, analytical, and decision-making skills.


• Strong written and verbal communication skills for policy writing, reporting, and training.


• Ability to manage multiple projects, prioritize tasks, and work collaboratively across departments.


• Experience with Laboratory Information Systems (LIS) and data analysis tools.


• Flexible Scheduling for Audits and Off shift reviews.


• Perform additional duties as assigned to support departmental and organizational goals.

Education& ExperienceRequirements

• Bachelor's degree in Medical Laboratory Science, Biology, Chemistry, or a related field (required).


• ASCP, or equivalent certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT), NYSDOH license (preferred).


• Minimum of 3-5 years of clinical laboratory experience, with at least 1-2 years in a quality or compliance role.