Quality Systems Analyst

Supermicro; San Jose (CA); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus programs

Equity awards

Job summary

Supermicro in San Jose, CA is seeking a Quality System Analyst to support the company\'s Integrated Management System (IMS), including the Quality Management System (QMS), Environmental Management System (EMS), and Information Security Management System (ISMS).

The role emphasizes implementation, maintenance, and audits to ensure ISO and regulatory compliance and supports certification activities and document control.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or related field.
• 2+ years of experience supporting Quality/ISMS/EMS in manufacturing/high-tech.
• Experience with QMS/EMS/ISMS activities, audits, document control, CAPA.
• Familiarity with ISO 9001/13485/14001/27001, AS9100, IATF 16949.

Responsibilities

• Support IMS, including Quality, Environmental, and other management systems.
• Plan, conduct, document, and follow up internal audits and verify corrective actions.
• Develop and maintain QPs, WIPs, SOPs, and IMS documentation.
• Review document change requests and ensure proper control.
• Monitor KPIs and support corrective/preventive actions.
• Assist in audits by certification bodies, customers, and regulators.
• Provide IMS training and guidance to staff.

Skills

Auditing

ISO standards knowledge

Analytical skills

Cross-functional teamwork

Communication skills

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office

Document management systems

Job description

Job Req ID: 29551

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Quality System Analyst supports the implementation, maintenance, and continual improvement of the company's Integrated Management System (IMS), including the Quality Management System (QMS), Environmental Management System (EMS), Information Security Management System (ISMS), and other applicable management systems. The position works closely with cross-functional teams to develop, deploy, maintain, and audit management system processes, ensuring compliance with ISO standards, regulatory requirements, customer requirements, and company policies. The role also supports certification activities, document control, corrective actions, and continual improvement initiatives.

Essential Duties and Responsibilities:

• Support the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems.
• Plan, conduct, document, and follow up on internal audits, including tracking corrective actions through verification and closure.
• Develop, review, and maintain Quality Procedures (QPs), Work Instruction Procedures (WIPs), Standard Operating Procedures (SOPs), and other IMS documentation.
• Review and process document change requests in accordance with document control requirements.
• Monitor and analyze departmental Key Performance Indicators (KPIs) and support corrective and preventive action activities.
• Support continual improvement initiatives to enhance the effectiveness and efficiency of the IMS.
• Collaborate with cross-functional teams to resolve quality, environmental, and compliance issues.
• Provide training and guidance on IMS requirements, procedures, and best practices.
• Support customer, certification, regulatory, and third-party audits.
• Serve as a resource for IMS-related inquiries and provide guidance to internal stakeholders.
• Maintain current knowledge of applicable ISO standards, regulatory requirements, and industry best practices.
• Identify and communicate potential compliance risks to management.
• Assist in planning and coordinating external audits conducted by certification bodies, customers, and regulatory agencies.
• Execute special projects and perform other duties as assigned.

Qualifications:

• Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or a related field required.
• Minimum 2 years of relevant experience supporting Quality, Environmental, Information Security, or other Management Systems in a manufacturing and/or high-tech environment.
• Experience supporting Quality Management System (QMS), Environmental Management System (EMS), or Information Security Management System (ISMS) activities, including audits, document control, corrective actions, or process improvement.
• Basic to intermediate knowledge of international management system standards, such as ISO 9001, ISO 13485, ISO 14001, ISO 27001, AS9100, or IATF 16949.
• Internal Auditor certification is preferred; Lead Auditor certification is an advantage.
• Knowledge of quality tools and methodologies, including CAPA, Root Cause Analysis, FMEA, risk assessment, and Key Performance Indicators (KPIs).
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to work effectively with cross-functional teams, customers, suppliers, and external auditors.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and document management systems.
• Ability to manage multiple tasks, prioritize work effectively, and meet project deadlines in a fast-paced environment.
• Willingness to travel domestically and internationally, as required.

Salary Range

$71,000 - $80,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.