Associate Manager, Quality Assurance

Support Revolution; San Jose, Northern (CA, KY); Hybrid; USD 120,000 - 140,000; Full time

Job summary

Supermicro is seeking a senior quality leader to drive global quality initiatives across supply chain and manufacturing. You will analyze metrics, guide lifecycle management, and shape corporate quality strategy with cross-functional and international teams.

The role emphasizes AI/ML defect classification, PCBA processes, and regulatory compliance to ensure reliability and performance of server systems. Strong leadership and program-management skills are essential.

Qualifications

• BS in EE / IE preferred. Advanced master’s degree is a plus.
• 10+ years of experience in PCBA and high-performance server system integration, preferably with experience at NVIDIA, Intel, AMD, Foxconn, or Quanta.
• Deep understanding of AI hardware assembly and root cause analysis on GPU/CPU-based systems.
• Experience leading AI/ML projects for quality applications is a strong plus.
• Strong background in PCBA manufacturing processes, testing methodologies, and quality management tools (IPC standards, Six Sigma, and FMEA/PFMEA).
• Strong analytical and problem-solving skills to assess data, identify issues, and implement data-driven improvements.
• Strong leadership and communication skills, with ability to manage priorities and facilitate cross-functional meetings.
• Collaborative mindset with strong relationship-building skills to work effectively with cross-functional teams and external partners.
• Ability to manage multiple priorities, meet deadlines, and balance competing demands in a fast-paced environment.
• Up-to-date knowledge of regulatory requirements, emerging trends, and best practices in PCBA manufacturing and quality assurance.

Responsibilities

• Oversee and manage the quality performance of global supply chain and contract manufacturers, ensuring compliance with standards and specifications.
• Support proactive engagement with contract manufacturers in Asia and harmonize regional quality metrics (Asia and Mexico).
• Accelerate PCBA DFX engagement with RD & PM, collaboration with system level DFA team.
• Conduct regular QPA audits and assessments of CM processes, identifying quality gaps and implementing corrective actions.
• Drive Sustainability in Quality Processes for PCBA Manufacturing.
• Develop and enhance AI/ML-based in-line defect classification systems for PCBA.
• Enhance Cybersecurity Compliance in AI Server Quality Assurance.
• Lead Cross-Functional Training Programs for Quality Excellence.
• Implement Predictive Quality Analytics for AI Server Production.
• Collaborate with factories and QA engineers to resolve complex PCBA quality issues, including defects and non-conformances.
• Provide technical expertise to address production line issues, ensuring minimal disruption to operations.
• Optimize processes and improve yield rates with CM production teams.
• Analyze customer feedback to identify trends and implement proactive measures.
• Participate in critical meetings with CMs, factories, and internal teams to align on quality goals.
• Develop and maintain quality assurance protocols, SOPs, and documentation for PCBA processes.
• Drive initiatives to streamline quality management and enhance operational efficiency.
• Familiarity with industry standards (IPC-A-610, IPC-J-STD-001, ISO standards) and customer requirements.

Skills

Leadership & communication

Analytical thinking

Data-driven improvements

Cross-functional collaboration

Regulatory awareness

Education

BS in EE/IE

Master's degree preferred

Tools

IPC standards

Six Sigma / PFMEA

PCBA manufacturing

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Are you passionate about quality and innovation? Supermicro is looking for a dynamic and experienced professional to lead our quality initiatives. In this pivotal role, you will analyze and track quality metrics, oversee product life cycle management, and ensure the highest standards of quality across our supply chain and manufacturing operations. You will play a key role in influencing corporate quality strategies, collaborating with global teams, and championing excellence in product reliability and performance.

Essential Duties and Responsibilities:

• Oversee and manage the quality performance of global supply chain and contract manufacturers, ensuring compliance with standards and specifications.
• Support proactive engagement with contract manufacturers in Asia and harmonize regional quality metrics (Asia and Mexico)
• Accelerate PCBA DFX (Design for Excellence) engagement with RD & PM, collaboration with system level DFA team
• Conduct regular QPA audits and assessments of CM processes, identifying quality gaps and implementing corrective actions.
• Drive Sustainability in Quality Processes for PCBA Manufacturing.
• Develop and enhance AI/ML-based in-line defect classification systems for PCBA.
• Enhance Cybersecurity Compliance in AI Server Quality Assurance.
• Lead Cross-Functional Training Programs for Quality Excellence.
• Implement Predictive Quality Analytics for AI Server Production.
• Collaborate with factories and QA engineers to resolve complex PCBA quality issues, including defects and non-conformances.
• Provide technical expertise to address production line issues, ensuring minimal disruption to operations.
• Optimize processes and improve yield rates with CM production teams.
• Analyze customer feedback to identify trends and implement proactive measures.
• Participate in critical meetings with CMs, factories, and internal teams to align on quality goals.
• Develop and maintain quality assurance protocols, SOPs, and documentation for PCBA processes.
• Drive initiatives to streamline quality management and enhance operational efficiency.
• Familiarity with industry standards (IPC-A-610, IPC-J-STD-001, ISO standards) and customer requirements.

Qualifications:

• BS in EE / IE preferred. Advanced master’s degree is a plus.
• 10+ years of experience in PCBA and high-performance server system integration, preferably with experience at NVIDIA, Intel, AMD, Foxconn, or Quanta.
• Deep understanding of AI hardware assembly and root cause analysis on GPU/CPU-based systems.
• Experience leading AI/ML projects for quality applications is a strong plus.
• Strong background in PCBA manufacturing processes, testing methodologies, and quality management tools (e.g., IPC standards, Six Sigma, and FMEA/PFMEA).
• Strong analytical and problem-solving skills to assess data, identify issues, and implement data-driven improvements.
• Strong leadership and communication skills, with ability to manage priorities and facilitate cross-functional meetings.
• Collaborative mindset with strong relationship-building skills to work effectively with cross-functional teams and external partners.
• Ability to manage multiple priorities, meet deadlines, and balance competing demands in a fast-paced environment.
• Up-to-date knowledge of regulatory requirements, emerging trends, and best practices in PCBA manufacturing and quality assurance.

Salary Range

$100,000 - $140,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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