Quality Systems Administrator

Fluke; Everett (WA); On-site; USD 101,000 - 169,000; Full time

Job summary

Fluke Corporation is seeking a Quality Systems Administrator to manage the day-to-day operations of the Global ISO 9001 Quality Management System. The role coordinates internal audits, corrective actions, and document control within PLM and other business systems, working with Quality, Operations, Engineering, and Compliance teams.

The ideal candidate has an Associate’s degree in a relevant field and 3+ years of ISO quality systems experience, with strong knowledge of RCCA and documentation

Qualifications

• Associates degree in Business Administration, Quality, or Engineering.
• 3+ years of experience in ISO based quality systems administration, document control, quality assurance, or regulated business processes.
• Understanding of ISO based Quality Management Systems and Quality support processes including auditing, nonconformity and corrective action, control of documented information, and continual improvement.
• Familiarity with ISO 9001, ISO 14001, and ISO 45001.
• Demonstrated understanding of the fundamentals of Root Cause Corrective Action (RCCA).
• Demonstrated experience managing records, documents, and workflow approvals.

Responsibilities

• Coordinate Internal Audit Program schedules, logistics, and communications with third-party providers.
• Maintain audit calendars, track completion status, and report metrics to leadership.
• Administer nonconformance, corrective action, and preventive action workflows within PLM.
• Manage document control processes and approval workflows in PLM.
• Provide system administration for quality management workflows and deploy process improvements.
• Support audits with organized retrieval of quality records and documentation.

Skills

Document control

Quality systems admin

Internal audits

Root cause analysis

PLM

Oracle PLM

Education

Associates degree in Business Administration, Quality, or Engineering

Tools

Microsoft Office

Oracle PLM

Job description

Are you highly organized, detail-oriented, and passionate about ensuring quality systems operate effectively and efficiently? Do you enjoy coordinating activities across multiple stakeholders, maintaining accurate records, and driving timely completion of actions? Are you comfortable working within digital systems and managing workflows that support quality management processes?If so, you may be an excellent candidate for Fluke Corporation's Quality Systems Administrator role with dotted line reporting to the Fluke Senior Program Manager Global Integrated Management Systems and Process Excellence.The Quality Systems Administrator is responsible for the day-to-day administration and coordination of Fluke's Global ISO 9001 Quality Management System processes. This role provides operational support for internal audit programs, nonconformance and corrective action workflows, document control activities, management system records, and quality system administration activities within Product Lifecycle Management (PLM) and other business systems.The position works closely with Quality, Operations, Engineering, Supply Chain, Regulatory Compliance, EHS&S, and third-party audit providers to ensure quality system activities are completed in a timely, consistent, and effective manner. The Quality Systems Administrator serves as a key coordinator of quality system workflows and records, helping maintain organizational readiness for internal and external audits while supporting continual improvement initiatives across the business.Key Responsibilities Internal Audit Program CoordinationServe as the primary coordinator for the Global Internal Audit Program.Coordinate audit schedules, logistics, and communications with third-party internal audit service providers.Schedule audit opening meetings, closing meetings, and audit interviews with process owners and functional leaders.Maintain annual audit schedules and audit calendars.Track audit completion status and ensure audit reports are received and distributed appropriately.Monitor audit findings and facilitate timely assignment of corrective actions and follow-up activities.Prepare audit metrics and status reports for Quality leadership and management review activities, as applicable.Nonconformance & Corrective Action AdministrationCoordinate administrative activities associated with quality nonconformances, audit findings, problem reports, corrective actions, and preventive actions.Maintain accurate records within PLM and associated quality systems.Monitor open corrective actions and escalation timelines.Initiate, facilitate, and lead follow-up communications to responsible owners regarding overdue actions.Support root cause and corrective action workflow administration and reporting.Generate dashboards and periodic reports regarding aging, closure rates, and quality system performance metrics.Support preparation of management review inputs related to corrective action effectiveness and system performance.Document Control AdministrationAdminister document control processes within PLM.Manage document review, approval, revision, release, and archival workflows.Ensure documents are reviewed and approved prior to scheduled expiration dates.Coordinate document routing with process owners, approvers, and subject matter experts.Maintain document control records and audit trails.Support implementation and maintenance of document naming conventions, templates, and document governance requirements.Ensure controlled documents are current and accessible to appropriate users.Quality Systems AdministrationServe as a system administrator and super-user for quality management system workflows within PLM.Maintain quality records and management system documentation in accordance with established procedures.Support user access requests, workflow troubleshooting, and system-related inquiries.Assist in testing and deployment of PLM workflow enhancements and process improvements.Generate reports and metrics supporting Quality Management System performance monitoring.Support internal and external audit activities through retrieval and organization of quality records and documented information.Management System SupportSupport maintenance of records associated with ISO 9001, ISO 14001, and ISO 45001 management systems.Maintain management system records related to audits, corrective actions, nonconformances, and documented information.Support Quality leadership initiatives related to process improvement and management system effectiveness, as applicable.Required Qualifications:Associates degree in Business Administration, Quality, or Engineering.Certified Document Controller (CDC), Document Management Certified Professional (DMCP), or equivalent.3+ years of experience in ISO based quality systems administration, document control, quality assurance, or regulated business processes.Understanding of ISO based Quality Management Systems and Quality support processes including auditing, nonconformity and corrective action, control of documented information, and continual improvement.Familiarity with ISO 9001, ISO 14001, and ISO 45001.Demonstrated understanding of the fundamentals of Root Cause Corrective Action (RCCA).Demonstrated experience managing records, documents, and workflow approvals.Proficiency in Microsoft Office and Oracle PLM.Critical Success Measures:Within the first 12 months, the successful candidate will:Maintain greater than 95% on-time completion of internal audit scheduling activities.Ensure all audit findings, nonconformances, and problem reports are accurately tracked within PLM.Maintain document review and approval workflows with minimal overdue documents.Achieve timely follow-up and escalation of open corrective actions.Improve visibility of quality system metrics through consistent reporting and dashboard maintenance.Support successful completion of internal and external audits through effective administration of quality system records.Establish a reputation as a responsive, organized, and trusted partner supporting the effectiveness of Fluke's Quality Management System.Fortive Corporation OverviewFortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth.About FlukeFluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail] or EquityThis position is also eligible for bonus as part of the total compensation package.Pay RangeThe salary range for this position is 101,200 -169,050Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail] salary range for this position is 101,200 -169,050This position is also eligible for bonus as part of the total compensation package.