Quality System Technician

Hitachi Energy; Jefferson City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing learning opportunities

Career development programs

Job summary

Hitachi Energy in Jefferson City, Missouri is looking for a Quality Systems Technician to enhance the Quality Management System (QMS). The role involves supporting audits, managing document control, and coordinating corrective actions to ensure compliance and drive continuous improvement.

The ideal candidate possesses a Bachelor's degree in a relevant field and has experience in quality systems in a manufacturing setting. Join us to grow your career in a dynamic environment while contributing to a sustainable energy future.

Qualifications

• Bachelor's degree in Quality, Business, Engineering, or a related field.
• Knowledge of ISO 9001:2015 requirements.
• Experience supporting quality processes in a manufacturing environment.

Responsibilities

• Support and improve the Quality Management System (QMS).
• Administer electronic QMS, including document control.
• Coordinate nonconformance and corrective action processes.

Skills

Knowledge of ISO 9001:2015 requirements

Analytical skills

Collaboration skills

Problem-solving skills

Education

Bachelor's degree in Quality, Business, Engineering, or a related field

Associate degree with relevant experience

3+ years of experience in quality systems, quality assurance, or manufacturing quality

Tools

Document control systems

Quality databases

Quality reporting tools

Job description

The Opportunity

At Hitachi Energy, quality is at the core of our success. As a Quality Systems Technician, you'll help maintain and improve our Quality Management System (QMS), support audits, manage document control activities, and drive corrective action processes that strengthen product and process quality. Working closely with production and cross-functional teams, you'll support compliance, continuous improvement, and operational excellence in a dynamic manufacturing environment. If you're passionate about quality, problem‑solving, and process improvement, this is an opportunity to make a meaningful impact while growing your career with a global technology leader.

How You'll Make an Impact

• Support and continuously improve the Quality Management System (QMS) in alignment with ISO 9001:2015 requirements.
• Partner with production and cross-functional teams to ensure compliance with internal standards and customer‑specific requirements.
• Administer the electronic QMS (ETQ), including document control, routing, version management, and periodic reviews.
• Coordinate nonconformance and corrective action processes, tracking NCRs and CAPAs through timely closure.
• Perform quality support activities, including inspections, compliance monitoring, and issue resolution support.
• Maintain controlled quality documentation, including PFMEAs, Control Plans, procedures, and work instructions.
• Assist with internal, external, and customer audits, including preparation, execution, and follow-up activities.
• Support root cause investigations, quality reporting, and continuous improvement initiatives through data analysis.

Your Background

• Bachelor's degree in Quality, Business, Engineering, or a related field; an associate degree with relevant experience; or 3+ years of experience in quality systems, quality assurance, or manufacturing quality.
• Knowledge of ISO 9001:2015 requirements and Quality Management Systems.
• Experience supporting quality processes, inspections, audits, and compliance activities in a manufacturing environment.
• Familiarity with corrective and preventive action (CAPA) processes and structured root cause analysis methodologies.
• Experience with document control systems, quality databases, and quality reporting tools.
• Strong analytical, organizational, communication, and problem‑solving skills with the ability to collaborate effectively across teams.

More About Us

• At Hitachi Energy, you'll be part of a global team advancing a sustainable energy future through innovation, collaboration, and technology.
• We invest in your growth through ongoing learning opportunities, career development programs, and exposure to diverse projects and career paths.
• Our inclusive culture values different perspectives, encourages continuous improvement, and empowers every employee to make a real impact.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.