Quality System Manager

Rocket-Ems; Santa Clara (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Rocket EMS in California seeks a QMS Manager to own, maintain, and continually improve the AS9100-compliant Quality Management System within a regulated electronics manufacturing environment.

You will lead audit readiness, document control, QMS training, and cross‑functional initiatives to meet customer requirements and regulatory obligations, while strengthening process consistency and accountability.

Qualifications

• Bachelor’s degree in engineering, quality, industrial management, or a related technical discipline.
• Minimum five years of experience managing a QMS in aerospace PCBA or electronics contract manufacturing.
• Strong knowledge of AS9100D, ISO 9001:2015, IPC-A-610 and aerospace regulatory requirements.
• Experience leading internal audits, maintaining quality certification, and document control systems.

Responsibilities

• Serve as the Management Representative for the AS9100D QMS.
• Maintain and improve the QMS for AS9100D, ISO 9001:2015, and regulatory requirements.
• Lead management reviews and QMS performance reporting aligned with AS9100.
• Plan and manage internal audits across all departments and coordinate third‑party audits.
• Oversee document control procedures, revisions, and controlled records.
• Promote risk-based thinking and drive continual QMS improvements.
• Develop training on QMS requirements and audit readiness.

Skills

Leadership

Audit leadership

Documentation control

Cross-functional collaboration

QMS software

ERP systems

Microsoft Office

Education

Bachelor’s degree in engineering/quality/industrial management

Tools

QMS software

ERP systems

Microsoft Office

Job description

Reports to: VP/General Manager of Operations

Position Summary

The Quality Management System (QMS) Manager owns, maintains, and continually improves Rocket EMS’s AS9100-compliant Quality Management System. This role leads audit readiness, document control, quality system training, and cross-functional initiatives to ensure compliance with applicable standards, customer requirements, and regulatory obligations.

The QMS Manager provides strategic leadership to strengthen process consistency, drive accountability, and improve customer satisfaction within a complex, regulated electronics manufacturing environment.

Key Responsibilities

QMS Ownership and Oversight

Serve as the Management Representative for the AS9100D Quality Management System.

Maintain and improve the QMS to ensure compliance with AS9100D, ISO 9001:2015, customer-specific flow-down requirements, and applicable regulatory and contractual requirements, including ITAR and DFARS.

Lead management reviews and QMS performance reporting in accordance with AS9100 requirements, including Clauses 9 and 10.

Provide QMS team members with the resources, guidance, and support needed to perform their responsibilities effectively.

Audit Management and Certification

Plan and manage internal audits across all departments to verify compliance with QMS requirements.

Train internal auditors and ensure audits are objective, thorough, and properly documented.

Coordinate and represent the organization during third-party certification audits, customer audits, and regulatory inspections.

Ensure timely closure of audit findings through documented root cause analysis, corrective actions, and effectiveness verification.

Maintain Rocket EMS’s status in the Online Aerospace Supplier Information System (OASIS).

Document Control and Compliance

Manage the document control system, including procedures, work instructions, forms, and controlled records.

Maintain document revision control, approval workflows, distribution, and quality record retention.

Ensure QMS documentation remains aligned with engineering change order and engineering change notice (ECO/ECN) processes.

Incorporate applicable customer quality clauses and requirements into controlled documentation and relevant QMS processes.

Continual Improvement and Risk Management

Promote risk-based thinking and data-driven decision-making throughout the organization.

Drive continual improvement through QMS enhancements, procedure standardization, and key performance indicator (KPI) monitoring.

Lead or support root cause analysis and corrective and preventive action (CAPA) activities addressing system-level issues and recurring nonconformities.

Monitor action effectiveness and ensure improvements are sustained.

Training and Quality Culture

Develop and deliver training on QMS requirements, AS9100D, audit readiness, and employee quality responsibilities.

Oversee training administration, maintain training records, and evaluate training effectiveness to support employee competence.

Promote a proactive quality culture through clear expectations, cross-functional communication, and accountability.

Cross-Functional Collaboration

Partner with Engineering, Manufacturing, Quality Assurance, Supply Chain, and other departments to align processes with QMS objectives.

Support new product introduction (NPI), first article inspection (FAI/AS9102), and contract review activities to ensure applicable quality requirements are addressed.

Perform other related duties as needed to support the quality assurance function.

Required Qualifications

Bachelor’s degree in engineering, quality, industrial management, or a related technical discipline.

At least five years of experience managing a QMS in an aerospace printed circuit board assembly (PCBA) or electronics contract manufacturing environment.

Strong working knowledge of AS9100D, ISO 9001:2015, IPC-A-610, and aerospace industry compliance requirements.

Demonstrated experience leading audits, maintaining quality system certification, and managing document control systems.

Preferred Qualifications and Certifications

AS9100D Internal Auditor or Lead Auditor certification.

IPC-A-610 or IPC-A-600 Certified IPC Trainer (CIT) certification.

Familiarity with ITAR, DFARS, RoHS, REACH, and cybersecurity requirements such as NIST SP 800-171 and CMMC.

Key Skills and Attributes

Strong attention to detail, particularly in documentation accuracy and revision control.

Ability to interpret quality standards, customer requirements, and regulatory obligations and translate them into practical processes.

Strong organizational, communication, and leadership skills, with the ability to influence across departments and drive accountability.

Proficiency with QMS software, ERP systems, and Microsoft Office.

Ability to lead initiatives and manage competing priorities in a high-mix, low-to-medium-volume, deadline-driven manufacturing environment.

Pay Range

$110,000 - $140,000 USD

ITAR/EAR Compliance: Due to the nature of the work performed at Rocket EMS, this position may require access to export-controlled technical data or technology. The successful candidate must be eligible to access such information under applicable U.S. export-control laws or be eligible for any required government authorization.

Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.
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