Quality System Consultant / Auditor

Festo USA; Mason (OH); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Educational assistance

Paid holidays

Paid time off

Job summary

Festo USA is seeking an experienced Quality System Consultant / Auditor to lead and support quality initiatives across North and South America. You will act as a trusted advisor to facility leadership, guiding quality strategy, risk management, and regulatory compliance.

The role requires expertise in ISO 9001, ISO 13485, CAPA processes, and cross-functional training to improve KPI performance. Willingness to travel internationally up to 40-50% is expected.

Qualifications

• Bachelor’s degree in engineering, Quality management, or related field.
• 5+ years of experience in quality management systems auditing and consulting.
• Advanced knowledge of process management, quality systems, standards and certifications.
• Experience with international and intercultural production sites/organizations.
• Strong problem-solving and data-driven decision making.

Responsibilities

• Lead quality management system audits across multiple locations.
• Evaluate compliance with ISO 9001, ISO 13485, and related standards.
• Identify areas for improvement and propose actionable solutions.
• Facilitate CAPA processes and drive corrective actions.
• Provide training on quality challenges and KPI improvements.
• Document audit results and communicate strategic implications.

Skills

Quality management

Regulatory compliance

Root cause analysis

CAPA

Audit planning

Cross-functional collaboration

Travel willingness

Training & development

Education

Bachelor’s degree in engineering or quality management

Master’s degree

Six Sigma Black Belt

Certified Quality Auditor (CQA)

Tools

ISO 9001

ISO 13485

ISO 19011

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we're looking for inventive talents and team players – in other words, colleagues who can make a real contribution.

Position Overview

Festo is seeking an experienced Quality System Consultant / Auditor to lead and support quality management initiatives across our operations located in North and South America. This role requires a strategic thinker with deep expertise in quality management systems, regulatory compliance, and continuous improvement methodologies. The candidate will serve as a trusted advisor to facility leadership by proactively identifying key challenges related to Quality compliance and translating them into actionable business improvements and solutions.

Key Responsibilities

Consulting & Advisory

• Serve as a reliable, candid sounding board for ideas, strategies, and decisions.
• Provide expert guidance on quality management system implementation and optimization management
• Advise leadership on quality strategy, risk management, and regulatory requirements
• Consult and proactively provide training on quality challenges that arise (e.g. complex problem solving) in order to drive Quality KPI performance improvements.
• Facilitate root cause analysis and corrective/preventive action (CAPA) processes

Audit & Assessment

• Plan, conduct, and lead process and Quality Management System audits across multiple locations
• Evaluate evidence-based compliance with ISO 9001, ISO 13485, and other relevant quality standards
• Assess effectiveness of quality management systems and identify areas for improvement
• Identify problematic areas of site and quality system operations and assist during and following the audit with assistance, suggestions, and recommendations to achieve the desired level of improvement
• Document, analyze, and communicate audit results and strategic implications for Festo
• Monitor audit deviations and provide support, problem analysis, and escalation as necessary
• Prepare, organize and support third party and customer audits

Compliance & Standards

• Monitor compliance to global standards by validating the effectiveness of Festo's Quality Management System.
• Support certification and recertification processes
• Maintain knowledge of best practices in quality management

Training & Development

• Develop and deliver quality systems training programs for new auditors or other relevant team members
• Coach and mentor site leadership and relevant colleagues
• Build quality awareness and culture across the organization
• Continue to develop and expand own personal skills, specific professional and technical expertise and technical auditing knowledge
• Perform other related duties as expected.

Required Qualifications

• Bachelor’s degree in engineering, Quality management, or related field
• 5+ years of experience in quality management systems auditing and consulting
• Advanced knowledge in the preparation, execution and documentation of process and system audits (ISO 19011, ISO 9001, VDA 6.3, ISO13485). Knowledge of additional standards is helpful.
• Strong knowledge of quality management standards and methodologies. Experience in translating standard requirements into understandable systems and solutions.
• Experience in working with international and intercultural production sites/organizations
• Advanced knowledge of process management, quality management systems, standards and certifications and methods (APQP, VDA RGA, control plan, inspection plan, PDCA, SPC, CIP ...), multi-project management and fundamentals of economics
• Knowledge of problem solving (corrective and preventive action, 8D, 5 Why, A3 report, Ishikawa, ...) with a high level of attention to detail
• Knowledge in understanding specification sheets, customer requirements, technical drawings, measurements (e.g.: 3D, accuracy of measuring equipment (e.g.: VDA 5, MSA) and GPS (geometric product specifications))
• Experience in analyzing KPIs and trends
• Advanced training and facilitation skills
• Excellent analytical, communication, and interpersonal skills
• Fluent in English; additional languages (Spanish, French, Portuguese and/or German) are an advantage
• Value-oriented, collaborative and solution-oriented way of working.
• Ability to maintain an overview in a multi-project environment and deliver sustainable, high-quality work results.
• Willingness to travel internationally (up to 40-50%)

Preferred Qualifications

• Master's degree or Six Sigma Black Belt certification
• Experience with automation, pneumatics, or industrial technology sectors
• Certified Quality Auditor (CQA)
• Change management experience and/or project management experience a plus.

Benefits

• Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.