Quality Support Pharmacy Technician (Onsite 1/3 Weeks)

New England Air Systems, LLC; Ridgefield Park (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

SpecialtyRx, Inc. is seeking a Full Time Quality Support Pharmacy Technician for our Ridgefield Park, NJ location. Responsibilities include investigating issues, maintaining facility data, and generating reports to support quality and compliance.

Hours are 9:00am-5:00pm or 10:00am-6:00pm, Monday through Friday. On-site is required every third week (one week on-site, two weeks remote). This role emphasizes attention to detail and strong communication within a pharmacy setting.

Qualifications

• Experience in Long Term Care Pharmacy is preferred.
• Customer service skills are essential.
• Good phone etiquette and communication abilities.
• Computer literacy and basic software skills.
• Meticulous attention to detail and organization.
• Ability to multitask effectively.
• Strong verbal and written communication.
• Ability to think critically and solve problems.

Responsibilities

• Investigate and provide detailed information to Account Executives via Mediprocity, email, or phone.
• Maintain accurate facility information and backup lists.
• Complete occurrence reports for QS Manager review and escalation.
• Identify trends in facility complaints to aid internal resolutions.
• Communicate with department heads to fulfill requested items.
• Handle emails and calls from facility administration.
• Annual updating of House Stock and MD lists for accuracy.
• Perform other tasks as assigned by the QS Manager.

Skills

LTC Pharmacy

Customer Service

Phone Courtesy

Computer Literacy

Detail Oriented

Multitasking

Verbal Written

Critical Thinking

Job description

SpecialtyRx, Inc. is seeking a Full Time Quality Support Pharmacy Technician for our Ridgefield Park, NJ location. Responsibilities include investigating issues, maintaining facility data, and generating reports to support quality and compliance.

Hours are 9:00am-5:00pm or 10:00am-6:00pm, Monday through Friday. On-site is required every third week (one week on-site, two weeks remote). This role emphasizes attention to detail and strong communication within a pharmacy setting.