Quality Supervisor - Eichenauer, Inc.

Gallagher, Flynn & Company; Newport (NH); On-site; USD 70,000 - 85,000; Full time

Job summary

A leading manufacturing company is seeking a Quality Supervisor to enhance their quality management system and ISO 9001 certification. The role includes supervising a team, driving continuous improvement, and ensuring compliance with quality standards. Candidates should have a strong background in quality control and leadership, with a passion for customer service.

Benefits

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Qualifications

• 5 years in QC with consideration for manufacturing experience.
• Experience with ISO 9001 and document control.

Responsibilities

• Create and maintain a quality management system.
• Supervise Quality Technician(s) and ensure quality standards.
• Drive continuous improvement activities using Lean.

Skills

Quality Control

Continuous Improvement

Customer Focus

Education

Bachelor’s degree

Associate’s degree

Tools

Micrometers

Calipers

Gauge Blocks

Go-No-Go Gauges

Job description

Client: Eichenauer, Inc.

Position Title: Quality Supervisor

Website: www.eichenauerusa.com

Location for the Position: Newport, NH

Reports to: Operations Director

Estimated Starting Salary: $70,000 - $85,000 per year depending on experience

About Us:

Eichenauer Inc., is a privately owned, global manufacturer of high-quality heating systems for the automotive, home appliance, and industrial sectors. This family-run business has been an innovator for more than 90 years with locations in Germany, China, the Czech Republic, and Newport, New Hampshire. There are approximately 500 employees worldwide and 85 employees at the Newport, New Hampshire location.

Eichenauer is a value driven organization that is committed to becoming the employer of choice in the Sugar River Valley region of New Hampshire. The company is committed to employee development and providing quality products and service for internal and external customers. Eichenauer strives to achieve excellence in everything they do.

Position Overview:

The Quality Supervisor will create and maintain a consistent and reliable quality management system and ISO 9001 certification process while supervising a small team of QC technicians. This role will enhance the response to internal and external quality failures while also improving the root cause analysis and corrective actions process. The Quality Supervisor will improve the customer focus side of Eichenauer’s operations. This will be a hands-on position that has elements of QC technician duties and junior management responsibilities.

Key Responsibilities:

• Review current Quality Management System (QMS) and assess for possible improvements.
• Maintain the current QMS system and ensure proper control and revision of quality documents.
• Maintain ISO 9001 certification.
• Supervise Quality Technician(s) to ensure incoming (raw materials and supplies), in process (sub-assemblies) and finished goods meet all quality standards. Perform these tasks personally to backfill absences and for thorough understanding. Take appropriate containment and corrective actions when deviations or negative trends are found.
• Drive specific continuous improvement activities using Lean and other tools such as 5S.
• Perform periodic internal audits to ensure compliance and appropriateness of quality procedures, forms, work instructions and training aids. Ensure that the system is always audit ready.
• Work collaboratively with other departments, including maintenance, engineering, purchasing, customer service, sales, IT and production to drive teamwork, customer focus, and continuous improvement.

Gallagher, Flynn, & Company, LLP has been retained to conduct this search. Interested candidates may apply by sending a resume and cover letter to Mike Smith. While we appreciate all interest in this exciting opportunity, only candidates most closely aligned with our search will be contacted.

Disclaimer: What is listed above is representative of the position's responsibilities but is not meant to be an exhaustive list. Responsibilities may change during employment at the company's discretion. Gallagher, Flynn & Company, LLP and our client do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors.

• Education: Bachelor’s degree preferred, or associate’s degree and equivalent experience.
• Experience and Skills:
• 5 years in QC. Consideration will be given for manufacturing experience.
• Experience in performing quality control testing including micrometers, calipers, gauge blocks, go-no-go gauges, electrical resistance, and visual quality checks. Mechanical print reading a plus.
• Experience documenting processes and training employees in a manufacturing setting.
• Experience with 5S and other CI methods.
• Experience with non-conformance tracking, RCA and CA.
• Understanding of document control, ISO 9001, management review, and goals and objectives.
• Experience, training, or demonstrated ability with leadership and management.
• Passion for quality and customer service!

• 401(k)
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance