Quality Supervisor - 1st Shift

GXO Logistics, Inc; Rural Hall (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Quality Supervisor to establish, implement, and maintain the Quality Management System (QMS). The role involves guiding policy, leading audits, and driving continuous improvement across the site in a 1st shift environment.

You will review the QMS, report on performance, and manage corrective actions while supporting a 24/7 operational context with a flexible schedule and safety compliance.

Qualifications

• 2 years of relevant work experience in quality management or operations.
• Experience with Microsoft Office and computerized scanner equipment.
• Availability to work a flexible schedule, including overtime.

Responsibilities

• Execute the QMS in line with documented policies and procedures.
• Review QMS at planned intervals for suitability and efficiency.
• Provide high-level reporting on system performance and recommendations.
• Serve as site audit authority for internal and external audits.
• Post quality policies and deliver policy training across levels.
• Ensure training status and setup are reviewed and meet requirements.

Skills

MS Office

Flexible scheduling

Education

Bachelor's degree in Logistics

Tools

Warehouse Management Systems (WMS)

ERP systems

LEAN warehousing

Job description

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

1st Shift, Monday-Friday, 8:00 AM - 5:00 PM. Must be willing and able to work all shifts as needed in a 24/7 operational environment.

We’re always on the lookout for leaders like you who will provide guidance and education, while ensuring organizational policies and procedures are followed. As the Quality Supervisor, you will establish, implement and maintain the processes for the Quality Management System (QMS). We’ll give you the support you need to excel at work and the resources to build a career that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Execute the QMS according to documented policies and procedures, meeting the requirements of the applicable international quality standards
• Review the QMS at planned intervals to ensure its continuing suitability, adequacy and effectiveness, including assessing opportunities for improvement and the need for system changes
• Provide high-level reporting on the performance of the system and any recommendations for improvement
• Serve as the site audit authority for all internal and external company audits
• Post all company quality policies and address policy training to make sure it is understood, implemented and maintained at all levels
• Ensure that facility/departmental training, status and setup is reviewed at the required frequency and that the training requirements are met in a timely manner
• Execute corrective and preventive actions, including initiation and recommendation of solutions, and project management; verify solution has been implemented until defect has been corrected
• Implement quality initiatives at facilities as required

What you need to succeed at GXO:

At a minimum, you’ll need:

• 2 years of relevant work experience
• Experience with Microsoft Office and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• Bachelor's degree in Logistics or a related field
• 2 years of managerial/supervisory experience
• Experience in an AS9100 or ISO environment
• Warehousing or Third-Party Logistics (3PL) experience
• Experience with Warehouse Management Systems (WMS); material handling equipment and storage medium, distribution and inventory management; ERP systems, LEAN warehousing, ISO, QMS and meeting facilitation
• Knowledge of OSHA, Environmental Health and Safety, and Material Safety Data Sheets regulations and compliance
• Ability to generate quality metrics and reports

This job requires the ability to:

• Lift objects of various shapes, sizes and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.