Quality Supervisor

SWEP North America, Inc.; Tulsa (OK); On-site; USD 75,000 - 95,000; Full time

Job summary

SWEP North America, Inc. is seeking a manufacturing quality leader in Tulsa, OK. The role involves supervising quality technicians, drivingCAPA, and coordinating with suppliers to ensure top quality across all value streams.

The ideal candidate will have 3–5 years of quality leadership experience, knowledge of ISO 9001:2015 and SPC, and familiarity with Oracle ERP. Strong English communication and team leadership are essential.

Qualifications

• 3–5 years of manufacturing quality leadership experience.
• Knowledge of ISO 9001:2015 and SPC tools.
• Experience with ERP systems (Oracle preferred).

Responsibilities

• Supervise and coach Quality Technicians and quality inspectors.
• Lead NCMR process, root cause analysis (5why/BD) and corrective actions.
• Coordinate with SQE, initiate SCARs, track supplier performance.
• Monitor KPIs, scrap, and rework rates across value streams.
• Support ISO 9001 audits and maintain documentation.
• Lead Kaizen events and drive process improvements.
• Provide training and performance feedback.

Skills

Leadership

Interpersonal skills

English proficiency

Education

ISO 9001:2015 familiarity

SPC knowledge

Tools

Oracle ERP

Job description

At SWEP, we believe our future rest on give more energy than we take – to our planet and to our people. As the world´s leading supplier of efficient heat transfer technology, we are driving the conversion to sustainable energy usage in heat transfer. We are dedicated to constantly creating more from less energy, material, and space. We are a growing company and a part of the Dover Corporation family. We are dedicated to supporting our customers with the optimal solutions and we believe in close, rewarding partnerships. We are represented in more than 50 countries and have production facilities in Sweden, USA, Slovakia, China and Malaysia. For us at SWEP, it's more than just a job, it´s a commitment to making a difference and an impact by finding new ways to make energy last longer – globally and locally. We are striving for record-breaking growth and are looking for individuals who think like entrepreneurs, have an open mind, care about the environment, and want to inspire and be inspired. Come and join us!

Responsibilities

• Supervise and coach Quality Technicians and quality inspectors
• Conduct quarterly coaching sessions with shift production hourly employees to promote personal development
• Nonconformance & Corrective (CAPA): Lead NCMR process, root cause analysis (5whys, BD), and ensure timely corrective actions
• Provide Supplier Quality Support: Coordinate with SQE, initiate SCARs, and track supplier performance
• Monitor KPIs, compliant, scrap, and rebraze rates across all value streams and appropriately react to negative trends
• Ensure compliance to drawing specs and support capability studies (Cp, Cpk)
• Support ISO 9001 audits and maintain proper documentation
• Lead Kaizen events and drive process improvements
• Provide training and performance feedback
• Ensure accountability and communication across teams
• Provide hands‑on training and guidance to employees regarding safe work practices
• Conduct safety briefings and toolbox talks regularly
• Report incidents, hazards, and near‑misses to management promptly
• Ensure all equipment is in good working condition and properly maintained

Qualifications, Education, and Experience

• 3–5 years of manufacturing quality leadership experience in a manufacturing environment
• Knowledge of ISO 9001:2015, SPC, and root cause tools
• Experience with ERP systems (Oracle preferred)

Skills and Competencies

• Proven leadership experience and capability
• Good team spirit, well developed interpersonal skills
• Good command of written and oral English language
• Proficient in Microsoft Office applications, internet and email
• Ability to self‑motivate and possess independent problem solving
• Positive attitude and be committed to achieving business excellence

We consider several job-related, non‑discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.