Quality Supervisor

Protolabs; Rosemount (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Paid time off

Vision and dental

Job summary

Protolabs in Minnesota is seeking a Quality Supervisor to lead the on-site QC team and establish quality practices across the department. You will oversee inspection activities, interpret drawings with GD&T, and drive continuous improvement in manufacturing quality.

The role requires supervising experience, a related degree or equivalent manufacturing background, and a hands-on leadership style to elevate quality culture and ensure customer workmanship standards are met.

Qualifications

• Associate or Technical degree in a relevant discipline or equivalent manufacturing experience.
• 2+ years of experience working within a quality system.
• 2+ years of supervision experience.

Responsibilities

• Lead inspectors and technicians in visual and dimensional inspection processes.
• Oversee daily inspection activities and department areas across shifts.
• Interpret drawings and support GD&T understanding.
• Train team members on inspection methods, processes, and equipment.
• Partner with Design, Engineering, and Quality to improve inspection and quality processes.
• Develop team capability in inspection programming and troubleshooting.
• Guide part disposition decisions to meet customer and workmanship standards.
• Support external audits and maintain ISO 9001 compliance.
• Drive continuous improvement to reduce rework and nonconformance.
• Monitor process performance and use data to improve quality outcomes.

Skills

Team leadership

Supervision

ISO 9001 experience

Lean manufacturing

Problem solving

Strong communication

Education

Associate/Technical degree

Job description

Quality Supervisor

This role has a five day/week on-site expectation.

The Quality Supervisor will lead on-site day‑to‑day work activities of the QC team. They will establish quality practices across the team while being responsible for the inspection of parts produced in the factory. The Quality Control Supervisor will also identify and collaborate with peers and direct reports to implement continuous improvement opportunities both within the inspection areas and throughout the factory.

Responsibilities

• Lead inspectors and technicians in visual and dimensional inspection processes.
• Oversee daily inspection activities and department areas across shifts.
• Interpret drawings and support GD&T understanding.
• Train team members on inspection methods, processes, and equipment.
• Partner with Design, Engineering, and Quality to improve inspection and quality processes.
• Develop team capability in inspection programming and troubleshooting.
• Guide part disposition decisions to meet customer and workmanship standards.
• Support equipment needs for required inspections.
• Hire, develop, and manage quality staff, including performance reviews, discipline, and timekeeping.
• Support external audits and maintain compliance with ISO 9001, ISO 13485, and other certifications.
• Drive continuous improvement to reduce rework and nonconformance.
• Monitor process performance and use data to improve quality outcomes.
• Provide hands‑on leadership in manufacturing to solve problems and strengthen quality culture.
• Perform other related duties as assigned.

Requirements

• Associate or Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
• 2+ years of experience working within a quality system.
• 2+ years of supervision experience.

Knowledge, Skills, and Abilities

• Experience with ISO 9001.
• Familiar with quality systems, inspections and practices and continuous improvement concepts in a manufacturing environment.
• Ownership for capital equipment and its maintenance, working with outside vendors as needed.
• Managing calibration system needs for factory inspection equipment.
• Ability to work in a fast‑paced, team‑oriented work environment.
• Ability to manage staff schedules to maintain coverage in critical areas.
• Effective management style, compatible with the culture: collaborative, flexible, innovative, results‑oriented, and change leader.
• Good written and oral communication skills: able to communicate complex information to all levels of the organization.
• Experience with problem solving and lean manufacturing.

Benefits

• Competitive salary.
• Health Insurance: Traditional or High Deductible plan.
• Flexible Spending Accounts.
• Health Savings Account (including employer contributions).
• Dental and Vision.
• Basic and Supplemental Life Insurance.
• Short‑Term and Long‑Term Disability.
• Paid caregiver leave.
• 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours.
• 401k with company match and immediate vest.
• Employee Stock Purchase Program at a 15% discounted rate.
• Matching grants through Protolabs foundation.
• And more.

Equal Opportunity Employer

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So if you feel you do not meet every single requirement but are still intrigued, we encourage you to apply! We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

ITAR Compliance

Proto Labs maintains ITAR‑compliant operations in all of our United States‑based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F‑1, H‑1, H‑2, L, B, J, TN or OPT) are not eligible for hire in this role.

Physical Demands

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds.

Work Environment

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions and near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.