Quality Supervisor

DPC Saputo Dairy Products Canada G.P.; Newington (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Saputo Cheese USA Inc. is seeking a Quality Assurance Supervisor in the United States to directly supervise lab staff, ensure high quality and food safety standards, and coordinate QA programs.

You will train employees, plan and direct work, and collaborate with plant management to optimize product quality and productivity. The role requires a science-based degree or equivalent lab experience, GMP familiarity, strong communication, and flexibility to work weekends.

Qualifications

• Bachelor’s degree in a science-based area or a minimum of 2 years high level plant-based laboratory experience.
• Familiarity with Good Manufacturing Practices (GMP).
• Experience leading and following Safety/Security Policies and Procedures.
• Proficient in Microsoft Office Suite and computer-based applications.
• Excellent verbal/written communication skills.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Ability to work flexible hours including weekends.

Responsibilities

• Supervise lab employees to maximize productivity on assigned shifts and areas.
• Ensure procedures for product quality, safety, and compliance with guidelines are followed.
• Support QA systems to meet internal and customer requirements, including HACCP and GMP programs.
• Coordinate schedules and estimate worker hour requirements for job completion.
• Recommend improvements to production methods and equipment to improve quality.
• Analyze and resolve quality and food safety issues; assist employees in problem-solving.
• Maintain quality and food safety records.
• Collaborate with supervisors to coordinate department activities.
• Provide training on quality and food safety standards and processes; enforce policies.
• Engage in managerial planning, evaluating, organizing, and delegating.

Skills

Lab supervision

Quality assurance

Team leadership

Communication skills

Safety policies

Adaptability

Multitasking

Education

Bachelor’s degree in a science-based field

Tools

Microsoft Office Suite

Job description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Job Summary:

The Quality Assurance Supervisor directly supervises lab employees to maximize productivity of assigned shifts and areas at the highest quality and food safety standards. This includes training employees, planning, assigning and directing work, addressing product and employee complaints, and resolving problems. This person carries out supervisory responsibilities in accordance with the Company's policies, OSHA regulations and applicable laws.

• Works with plant management and other supervisory staff to maximize product quality and productivity.
• Ensures proper procedures are in place and being followed for product quality, employee safety, and state and federal guidelines.
• Support Quality Assurance systems in order to satisfy internal and customer requirements to include process evaluation and product protection programs; process specifications and standards; sanitation programs, HACCP and GMP programs; production labeling; and product storage and distribution.
• Coordinates schedules and estimates worker hour requirements for completion of job assignments.
• Recommends improvements to production methods, equipment performance and quality of product.
• Analyzes and resolves work, quality and food safety problems, or assists workers in solving problems.
• Maintains quality and food safety records.
• Collaborates with other supervisors to coordinate activities of individual departments.
• Provides supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance management. If a collective bargaining agreement exists, may participate grievances or other contract related activities and discussions.
• Trains and instructs employees regarding quality and food safety standards and processes. Oversees instruction, implementation and enforcement of policies as they relate to employees.
• Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating and delegating.
• Adhere to the Saputo code of ethics and actively apply the Saputo values.
• Performs other duties as assigned.

Job Requirements:

• Bachelor’s degree in a science-based area (ex: Microbiology, Food Science, Dairy Science) of study preferred, or a minimum of 2 years high level plant-based laboratory experience.
• Familiarity with Good Manufacturing Practices.
• Experience leading and following Safety/Security Policies and Procedures.
• Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies.
• Proficient in Microsoft Office Suite and computer-based applications.
• Excellent verbal/written communication skills.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Ability to handle multiple tasks simultaneously.
• Skill in organization and prioritization, and attention to detail.
• Strong team player and leader with the ability to work across multiple functions and disciplines.
• Ability to select, lead, coach, influence, motivate, develop, engage and retain a team of employees.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to understand cost containment and budgetary principles.
• Ability to work flexible hours including weekends.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre , Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Accessibility

Saputo Cheese USA Inc. endeavors to make Saputo.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

EEO

Saputo Cheese USA Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

California Applicant Privacy Notice (CCPA)

To review the Saputo Cheese USA Inc. Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).