Quality Supervisor

Protolabs; Nashua (NH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance: Traditional OR High

Flexible Spending Accounts

Health Savings Account (HSA)

Dental and Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Paid caregiver leave

3 weeks of PTO + Holidays + Volunteer

401k with company match

Employee Stock Purchase Program

Matching grants through ProtolabsFound

And More!

Job summary

Protolabs is seeking a Quality Supervisor to lead the QC team on site, overseeing day-to-day quality control operations and driving continuous improvement. The role emphasizes strong leadership, problem-solving and adherence to ISO 9001 and AS9100 standards.

The incumbent will supervise a team, conduct performance reviews, and collaborate with plant leadership to strengthen quality culture across manufacturing processes, including CNC machining and sheet metal workflows.

Qualifications

• Technical degree in a relevant discipline; manufacturing background preferred.
• 2+ years of experience working within a quality system.
• 2+ years of supervision experience.
• Familiar with ISO 9001 and AS9100.
• Experience with Lean manufacturing and problem solving.

Responsibilities

• Inspect parts and provide day-to-day direction for Quality Control.
• Maintain Quality Practices per ISO-9001/AS9100 requirements.
• Participate in continuous improvement initiatives to reduce rework and defects.
• Provide input on performance issues for direct reports and conduct reviews.
• Manage time off requests and timekeeping for team.
• Support external quality audits.
• Lead a team and drive quality across the plant.

Skills

Leadership

Communication skills

Problem solving

Lean manufacturing

Training employees

Education

Technical degree in a relevant discipline

Manufacturing environment experience

Tools

CNC Machining

Sheet Metal

GD&T

ISO 9001

AS9100

Job description

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Quality Supervisor!

This role has a five day/week on-site expectation.

Shift Monday - Friday 2pm - 10pm

The Quality Supervisor will be leading on-site day-to-day work activities of the QC group to ensure established Quality practices are maintained. The Quality Control Supervisor will also identify and collaborate with peers and direct reports to implement continuous improvement opportunities both within the inspection station and throughout the factory.

• Inspect parts and provide day-to-day work direction and leadership for Quality Control. Assure manufactured parts comply with Proto Labs acceptance criteria and specified customer requirements.
• Maintains Quality Practices in accordance with established company quality certification(s) such as ISO-9001 and AS9100.
• Participate in continuous improvement throughout the plant, resulting in ongoing reduction of rework and nonconformance rates; Measure and monitor process performance. Partner with other plant leaders to make data-driven decisions on process improvement efforts; Work hands-on in the manufacturing areas to continuously solve problems and revise processes to improve quality. Partner with other plant leadership to expand the culture of quality throughout the plant staff.
• Provide input on performance issues for direct reports. Handles initial disciplinary action with employees.
• Conduct performance reviews with direct reports.
• Handle time off requests of direct reports and maintain time keeping records.
• Support external quality audits.
• Perform other related duties as assigned.
• Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
• 2+ years of experience working within a quality system
• 2+ years of supervision experience
• Familiar with ISO 9001 and AS9100.
• Familiar with Quality systems and practices and continuous improvement concepts in a manufacturing environment.
• Ability to work in a fast-paced, team-oriented work environment.
• Ability to lead a team, address inter-personal issues, motivate and inspire high performance, lead change.
• Good written and oral communication skills: able to communicate complex information to all levels of the organization.
• Experience with problem solving and lean manufacturing.
• Experience with training employees.
• Experience with CNC Machining.
• Experience with Sheet Metal.
• Previous quality management system audit experience.
• Proficiency in GD&T
• We offer a competitive salary
• In addition, we offer amazing benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through Protolabs foundation
• And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 50+ pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.