Quality Supervisor

FNA Group; Mesquite (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

FNA Group, a leading manufacturer of outdoor power equipment, seeks a Quality Supervisor to provide technical and quality support, ensuring products meet instructions, BOMs and customer expectations. You will manage a team of QA Technicians and coordinate with production to maintain high standards.

Key duties include directing quality control programs, supervising inspectors, generating nonconforming material reports, and mentoring staff.

Qualifications

• 5 years' experience in a manufacturing QA environment preferred
• High School diploma or GED required
• Bilingual Spanish required

Responsibilities

• Develop, formulate and direct quality control programs using advanced inspection methods and control techniques
• Supervise In-Process Inspectors and ensure quality of raw materials, assemblies and finished goods
• Coordinate activities with other supervisors to resolve problems and improve productivity
• Generate nonconforming material reports and lead disposition with suppliers
• Mentor QA staff, conduct training, and support onboarding of new personnel

Skills

Organizational skills

Communication skills

Team leadership

Problem-solving

Process improvement

Reading drawings

Materials knowledge

ERP system experience

Education

High School diploma or GED

QA certification (preferred)

Tools

Microsoft Office Suite

ERP system experience

Job description

Summary:

FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.

We are seeking a talented and motivated Quality Supervisor to provide technical and quality support for all manufactured products, by ensuring that products are built in compliance with required instructions, BOMs and customer expectations. Manages a team of Quality Assurance Technicians to achieve organizational goals by assigning tasks, monitoring performance, providing guidance, and acting as a communication link between employees and management.

Duties / Responsibilities:

• Works with the Quality Manager to develop, formulate and direct quality control programs involving advanced inspection methods, devices and control techniques.
• Supervises and directs the activities of qualified In-Process Inspectors charged with maintaining quality standards through internal and external inspection services of raw materials, purchased finished goods, production operations/ processes, and shipping.
• Collaborates with other supervisors to coordinate activities, resolve problems and improve performance/productivity.
• Generates nonconforming material reports. Leads nonconforming material disposition efforts internally and with suppliers.
• Assists with the development of continuing education programs for QA staff to remain current on procedures, methods, use of equipment and other techniques; conducts training sessions, mentors the QA team and supports onboarding of new personnel.
• Administers work rules, regulations, and disciplinary actions when necessary.
• Other duties as may be assigned.

Required Skills / Abilities:

• Strong organizational skills and attention to detail, with the ability to manage several projects simultaneously
• Excellent oral, written and interpersonal communication skills
• Team leadership skills
• Adept with decision-making and problem-solving
• Proven ability to implement process improvement initiatives
• Skilled at reading mechanical drawings
• Thorough knowledge of engineering materials and manufacturing processes
• Proficient with Microsoft Office Suite; intermediate skill with spreadsheets and databases
• Practiced in the use of calibration equipment, gas/oil vacuums, testing stations, lift equipment, electrical equipment and hand tools
• Able to handle working on and completing projects within tight deadlines while maintaining professionalism
• Experience with an ERP system.

Education and Experience:

• 5 years' experience in a manufacturing QA environment preferred; less experience with QA certification will also be considered
• High School diploma or GED required
• Bilingual Spanish required

Supervisor / Manager Responsibilities:

Manage a team of 9-20 individuals: In-Process Quality, Shipping, MRB, and Receiving Inspectors