Quality Supervisor

Phillips Medisize; Maumelle (AR); On-site; USD 60,000 - 95,000; Full time

Job summary

At Koch, a Quality Supervisor leads a team of Quality Technicians in a multi-shift manufacturing setting, coordinating with Operations, Engineering, and Quality to uphold quality standards and drive continuous improvement.

The role emphasizes coaching, cross-functional collaboration, and adherence to quality systems. It supports second shift with flexibility across day/night operations and a focus on safe, compliant workplace practices.

Qualifications

• 3+ years of experience in a manufacturing environment.
• 2+ years of experience coaching, performance discussions, and development activities with direct reports.
• Experience using Microsoft Office applications (Excel, Word, Outlook, Teams).

Responsibilities

• Lead, coach, and develop the Quality Technician team, fostering a culture of learning, ownership, accountability, and continuous improvement.
• Provide day-to-day leadership for quality personnel across multiple shifts, ensuring appropriate support for operational needs.
• Partner with Quality, Production, Engineering, Metrology, and Operations leaders to improve quality processes and team effectiveness.
• Oversee nonconforming material processes, including management of hold areas, product disposition, and inventory control activities.
• Provide oversight of inspection processes, sampling plans, and inspection documentation to ensure product quality requirements are met.
• Facilitate communication and problem-solving across departments to address production and quality concerns.
• Champion a safe, compliant, and collaborative work environment.
• Maintain visibility across all shifts, adjusting work schedules as necessary to support business needs and employee development.

Skills

Manufacturing experience

Coaching & development

Microsoft Office

Education

Bachelor's or Associate's degree in Quality/Engineering/Manufacturing/Operations/Business

Job description

As a Quality Supervisor, you will lead and develop a team of Quality Technicians while supporting quality excellence in a manufacturing environment. You will partner with Operations, Engineering, Production, and Quality teams to drive continuous improvement, resolve issues, and ensure quality standards are met. This is an off-shift leadership role, primarily working Monday through Friday on second shift (typically 3:00 PM to 11:00 PM), with flexibility in start and end times to provide support across day and night shifts.

Our Team

Our Quality team supports a multi-shift manufacturing operation focused on product quality, continuous improvement, and operational excellence. In this role, you will lead Quality Technicians working 12-hour shifts and collaborate closely with cross-functional partners to ensure quality objectives are achieved across the operation.

What You Will Do

• Lead, coach, and develop the Quality Technician team, fostering a culture of learning, ownership, accountability, and continuous improvement.
• Provide day-to-day leadership for quality personnel across multiple shifts, ensuring appropriate support for operational needs.
• Partner with Quality, Production, Engineering, Metrology, and Operations leaders to improve quality processes and team effectiveness.
• Oversee nonconforming material processes, including management of hold areas, product disposition, and inventory control activities.
• Provide oversight of inspection processes, sampling plans, and inspection documentation to ensure product quality requirements are met.
• Facilitate communication and problem-solving across departments to address production and quality concerns.
• Champion a safe, compliant, and collaborative work environment.
• Maintain visibility across all shifts, adjusting work schedules as necessary to support business needs and employee development.

Who You Are (Basic Qualifications)

• 3+ years of experience in a manufacturing environment.
• 2+ years of experience conducting employee coaching, performance discussions, and development activities with direct reports.
• Experience using Microsoft Office applications (Excel, Word, Outlook, Teams).

What Will Put You Ahead

• Experience leading quality teams in a manufacturing environment.
• Experience supporting multi-shift operations.
• Bachelor's degree or Associate's degree in Quality, Engineering, Manufacturing, Operations, Business, or a related field.
• Knowledge of ISO 13485, ISO 9001, FDA 21 CFR 820, or similar quality standards.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how ourbusiness philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test.

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