Quality Supervisor

MANITOU Group; Madison (SD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Tuition reimbursement

Job summary

Manitou Group in Madison, SD, seeks a Quality Supervisor to lead the Quality Assurance Technician team and manage daily inspection workflows, calibration programs, and product validation processes on the shop floor.

The role balances 40% people leadership with 60% hands-on quality engineering support, engaging technicians and serving as escalation point for complex issues while driving safety and ISO-aligned quality practices.

Qualifications

• 5+ years in a manufacturing quality environment, with supervisory or lead roles.
• Strong leadership, mentoring and supervision of technical staff.
• Knowledge of quality inspection procedures and metrology basics.
• Experience managing schedules, resources and calibration systems.
• Proficiency with Google Workspace or MS Office.
• Ability to handle production-floor quality issues and communicate with non-technical staff.

Responsibilities

• Lead Quality Assurance Technicians on a daily basis, including training and scheduling to ensure coverage for inspections.
• Direct daily validation of incoming product quality and ensure inspections are completed per schedule.
• Administer the site calibration program and coordinate tool calibration and testing.
• Act as the gatekeeper for quality on the shop floor, directing containment, rework and release for non-conforming materials.
• Maintain safety and quality documentation and facilitate internal audits.
• Monitor daily quality metrics, update KPI boards, and drive improvements in inspection efficiency.
• Collaborate with Production and Engineering to resolve quality issues and implement corrective actions.
• Provide technical resource support to the team for complex inspection questions.

Skills

Quality leadership

Mentoring

Cross-functional collaboration

Metrology basics

Communication

Scheduling & planning

Education

BS in Engineering (Mechanical, Manufacturing, Industrial)

Tools

Google Workspace

MS Office

CMMs

Job description

Why work for Manitou Group?

Manitou is purposefully committed to you, its people. Based on a “One United Team” focus, we internationally cultivate our purpose‑driven and agile work environment. As an equal opportunity employer, we cultivate, build and elevate more than 6000 employees and their diversity across more than 30 countries we operate in. There are 6 main plants with locations in France, the USA, India, Italy and more than 30 subsidiaries all around the world.

Job ID: 46039

Date: 22 July 2026

Job Family: Quality

Type of contract: Permanent

General Accountability

The Quality Supervisor leads and directs the Quality Assurance Technician team to ensure compliance with product quality standards established by the Plant Quality Manager. This position is responsible for the daily management of inspection workflows, site calibration programs, product validation processes, and ensuring the team maintains a culture of precision and accuracy while managing non‑conforming materials to minimize production disruptions.

Scope Of Work

This role balances 40% people leadership and 60% hands‑on Quality Engineering support. The successful candidate will spend significant time on the shop floor engaging with the technician team, serving as a point of escalation for complex quality issues.

Duties & Responsibilities

• Team Leadership: Supervise the daily activities of Quality Assurance Technicians. Provide mentorship, performance management, training, and scheduling to ensure coverage for receiving, final, and audit inspections. Conduct New Hire Orientation for quality personnel.
• Technician Oversight: Direct the daily validation of incoming product quality. Ensure requested inspections and product validations are completed accurately and according to schedule.
• Calibration & Technical Management: Administer the site calibration program. Schedule and coordinate the calibration of precision measuring instruments, manage torque tools, and oversee sound testing to ensure compliance with standards.
• Operational Execution: Act as the “gatekeeper” for quality on the floor. Direct the containment, rework, and release processes for non‑conforming materials. Manage MRB, deviations/SIR, quality alerts, and scrap management to minimize production disruptions.
• Compliance & Quality Systems: Ensure the technician team adheres to safety protocols and quality documentation. Maintain and update operational quality documentation, ensuring shop‑floor work instructions align with current ISO standards and corporate procedures. Facilitate internal audits.
• Process Efficiency & Metrics: Monitor daily quality metrics, including updating the KPI board, quality log, and Top 15. Identify bottlenecks to drive improvements in inspection efficiency and defect detection.
• Collaboration & Improvement: Coordinate with production leadership and engineering to resolve quality issues. Partner with Quality Engineering to translate systemic process failures (identified via MRB/Scrap data) into long‑term corrective actions. Serve as the primary operational voice during cross‑functional quality meetings. Assist in continuous improvement projects and 5S initiatives to facilitate product excellence.
• Operational Support: Serve as a technical resource for the team when complex inspection questions arise. Other duties as determined by the Quality Manager.

Experience & Expertise

• 5+ years of experience in a manufacturing quality environment, with a preference for previous supervisory or lead‑technician roles.
• Demonstrated ability to lead, mentor, and supervise technical staff.
• Strong understanding of quality inspection procedures and metrology basics (calipers, micrometers, CMMs).
• Proficiency in managing schedules, resource planning, and calibration systems.
• Knowledge of document software such as Google Workspace or MS Office products.
• Ability to manage “firefighting” scenarios on the production floor while maintaining safety and quality standards.
• Demonstrated success in influencing cross‑functional teams (Production/Manufacturing) to maintain quality standards under pressure. Strong ability to communicate technical requirements to non‑technical staff.

Education

• BS in Engineering (Mechanical, Manufacturing, Industrial) or 8+ years of equivalent, progressive experience in a manufacturing quality leadership role.

Compensation & Benefits

• Base salary range: $60,000 – $90,000 per year, plus a potential quarterly bonus based on performance metrics.
• Actual pay determined by experience level, skills, qualifications & work location.
• Location: Madison, South Dakota.
• Travel requirements: limited travel required, could be up to 5%.
• Benefits include medical, dental, vision, 401(k) matching, tuition reimbursement, volunteer program, wellness activities, employee & family activities throughout the year and more.
• Applicants must be authorized to work in the United States.
• Manitou Group is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status or disability status.