Quality Supervisor

Wieland Small Tube Products; Duncansville (Blair County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) contribution and match

Paid Vacation & Holidays

Growth Opportunities

Wellness Programs

Eco-friendly solutions

Job summary

Wieland Small Tube Products in Duncansville, PA is seeking a Quality Supervisor to oversee the quality team, manage inspections, and resolve customer complaints. This pivotal role ensures compliance with quality standards and includes supervising inspections, customer communication, and documentation management.

The ideal candidate will have a degree in Engineering, experience in Quality Systems, and strong communication skills. Joining Wieland means contributing to a culture that emphasizes safety, ambition, and respect.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Experience in Quality Systems required.
• Knowledge of metallurgy, mechanical testing preferred.

Responsibilities

• Lead and supervise the TS-DV quality team.
• Oversee inspection and testing of product.
• Investigate customer concerns and propose corrective actions.
• Communicate directly with customers regarding quality issues.
• Administer the overall quality management system.

Skills

Experience in Quality Systems

Knowledge of metallurgy

Proficient with measuring equipment

Excellent communication skills

Strong organizational skills

Collaboration and teamwork skills

Education

Bachelor’s degree in Engineering or equivalent experience

Job description

Wieland - Creating Value for Generations!

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.

Wieland’s Cultural Values

Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees’ knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.

Wieland is hiring a Quality Supervisor. The Quality Supervisor will be responsible for the supervision of the Quality Technician, Lead Quality Inspector and two quality inspectors. Also works with other departments to correct quality concerns that affect site performance. Responsible for the thorough investigation of customer quality concerns, internal rejections and other non-conformances of the Quality Management System. Involved in the daily maintenance of the ISO-9001, ISO-17025, and PED certifications. This role is located in Duncansville, PA and will be fully on-site.

Responsibilities

• Lead and supervise the TS-DV quality team.
• Oversee inspection and testing of product.
• When necessary, investigate customer concerns; determine validity and propose corrective actions when necessary using 5-why methodology. Resolve complaints with voice of the customer in mind but to minimize financial impact. Arranges material return and rework.
• Communicates with customers directly regarding quality and technical issues.
• Assists with the oversight and administration of the overall quality management system including documentation, proper record keeping, internal auditing, calibration, proficiency test plan, monitoring of quality metrics, etc.
• Work with all other departments to ensure quality control requirements are met and communicate quality concerns to Supervisors and Plant Management; provide communication regarding quality to hourly employees.
• Monitor customer satisfaction, supplier and subcontractor performance.
• Oversight of product compliance to customer purchase order, specifications and regulatory and legal directives. Be knowledgeable in codes and standards as applied to product. Interpret customer drawings, specifications, and regulations when necessary.
• Perform tasks such as: data acquisition, record keeping, review/updating SOPs, etc.
• Performs statistical analysis when necessary to determine process capability and new process validation, Gage R&R, measurement uncertainty, etc.
• Assist operations with all other duties as assigned.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience
• Experience in Quality Systems required;
• Knowledge of metallurgy, mechanical testing preferred;
• Proficient with measuring equipment;
• High regard for Safety and Quality standards and procedures;
• Excellent verbal and written communications skills;
• Strong organizational and time management skills;
• Collaboration and teamwork skills.

Benefits

• Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
• Retirement Savings - 401(k) contribution + match.
• Work/Life Balance - Paid Vacation & Holidays.
• Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
• Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
• Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.