Quality Supervisor

Huhtamäki Oyj; DeSoto (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Huhtamaki in De Soto, TX is seeking a Quality professional to manage customer complaints, audits, and data reporting within our packaging operations. You will oversee ETQ database administration, work with X-rite spectrophotometer data, and prepare for SQF, HACCP, and other audits while maintaining quality and safety for our customers.

The role requires 3–5 years in quality-related fields, a bachelor’s degree (Industrial Engineering preferred), and strong skills in Excel, Access and SPC software

Qualifications

• Bachelor’s degree in Industrial Engineering or equivalent.
• 3–5 years in quality, food packaging or printing.
• Strong background in statistical processes and methods.
• Proficient with Excel, Access, Word and SPC software.
• Strong math skills and ability to analyze data.
• Excellent written, oral and listening communication.

Responsibilities

• Review and investigate customer complaints; prepare responses.
• Oversee ETQ day-to-day database administration for De Soto.
• Analyze and report quality data monthly for De Soto site.
• Participate in CI teams to meet annual goals.
• Analyze and solve press-related issues with teams.
• Interact with pre-press on related issues.
• Utilize X-rite spectrophotometer data for QC.
• Lead SQF audits and HACCP teams for De Soto location.
• Oversee safety of food packaging for site and customers.
• Travel to customer facilities to evaluate issues.
• Prepare for SQF, YUM, FSC, PEFC & SFI audits.

Skills

Statistical methods

Data analysis

Quality systems

Problem solving

Written & verbal comms

Interpret customer requirements

Education

Bachelor’s degree (Industrial Engineering preferred) or equivalent

Tools

ETQ

X-rite spectrophotometer

Microsoft Excel

Microsoft Access

Microsoft Word

SPC software

Job description

Enjoy a career, packaged with care, whilst helping protect food, people and the planet

We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.

Job Summary

Work with Huhtamaki internal and external customers on all quality related issues. This job requires extensive working knowledge of SPC, Excel, Access & word systems. Must be able to perform tasks necessary for preparation for food safety audits utilizing SQF food safety systems standards. Oversee all aspects of the ETQ systems as well participate in replacement systems team reviews. Maintain X-rite computerized color control systems. Track and communicate monthly quality production reports.

Essential Functions

• Review, investigate and communicate internal and external customer complaints. Prepare customer complaint responses. All complaints will require written communication utilizing ETQ.
• Oversee the ETQ day to day database administration for De Soto manufacturing.
• Anlyzes, collect & report all quality manufacturing data monthly for De Soto manufacturing management.
• Participate in CI teams to meet annual stated goals.
• Ability to analyze & problem solve sheet fed press issues with press supervisor and press personnel.
• Interact with pre-press department on pre-press issues on a continuing basis.
• Must be able to use, program and interpret Data from X-rite Spectrophotometer equipment.
• Oversee the day-to-day database administration.
• Prepare and lead plant through SQF systems audits and lead internal HACCP teams for De Soto location.
• Oversee food packaging safety for location and assigned customers.
• Work with external & internal customers in problem solving of critical issues.
• Travel to customer facilities to evaluate customer issues as it relates to the printing and cup forming operations.
• Must be a self-starter with ingenuity and the ability to work independently in completing large assignments.
• Analyze statistical data in a sig sigma environment.
• Work with local team and/or other facilities to prepare for SQF, YUM, FSC, PEFC & SFI and any other applicable customer audits.

Job Qualifications

Required

• Bachelor’s degree (Industrial Engineering preferred) or equivalent
• 3-5 years relevant experience in the quality, food, food packaging or printing related fields.
• Extensive background and understanding of statistical processes and methods.
• Proficient in computer applications, including spreadsheet analysis of Microsoft Excel, Access, Word and SPC software systems.
• Strong mathematical skills required.
• Ability to read, analyze, and interpret customer expectations and requirements.
• Strong written, oral, and listening skills. Bachelor’s degree (Industrial Engineering preferred) or equivalent, 3-5 years relevant experience in quality, food, food packaging or printing related fields, Extensive background and understanding of statistical processes and methods, Proficiency in Microsoft Excel, Access, Word and SPC software systems, Strong mathematical skills, Ability to read, analyze, and interpret customer expectations and requirements, Strong written, oral, and listening skills