Quality Specialist, Product Operations

AutoLeap; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

AutoLeap is seeking a Quality Operations Specialist for their Product Operations team. This role involves maintaining operating procedures and ensuring quality standards throughout the product development lifecycle. Candidates should have 1-3 years of experience in quality operations within a software company, along with strong technical skills in IT and data analysis. A commitment to ensuring high-quality standards in a fast-paced SaaS environment is essential.

Qualifications

• 1-3 years of experience in a quality-focused role at a software company.
• Strong technical background in IT, software engineering, or quality management.
• Proficiency in data analysis and reporting tools.

Responsibilities

• Maintaining standard operating procedures and analyzing data for insights.
• Participating in all stages of the product development lifecycle to ensure quality.

Skills

Data analysis

Communication

Organizational skills

Education

Top undergraduate program in IT, software engineering, or quality management

Tools

Jira

Job description

AutoLeap is looking for an enthusiastic Quality Operations Specialist to join our Product Operations team. We are a fast-growing company led by repeat entrepreneurs expanding their success in the SaaS space for automotive repair.

Responsibilities include:

• Maintaining standard operating procedures, analyzing data for insights, creating process documentation, training on procedural changes, and managing operational tools.
• Participating in all stages of the product development lifecycle to ensure quality standards are met.

Qualifications:

• 1–3 years of experience in a quality-focused role at a software company, with involvement in quality operations and software quality improvement processes.
• Strong technical background from a top undergraduate program in IT, software engineering, or quality management.
• Proficiency in Jira, data analysis, and reporting tools.
• Excellent communication skills, organizational skills, and ability to manage multiple projects.

Preferred: Experience with SaaS products, technical customer support, product analytics tools, and AI tools for documentation.

Why AutoLeap?

AutoLeap is a leading SaaS provider in the auto repair industry, offering cloud-based shop management software. We have received numerous awards and funding, and are committed to transforming the auto repair industry.

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