Quality Specialist - Mooresville, NC

Watkins Wellness; Mooresville (NC); Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Paid Time-Off

Health care (medical, dental, vision)

401K with company match

Tuition assistance

Résumé du poste

Masco Support Services in Mooresville, NC is seeking a Quality Specialist to join our QA team. The role includes auditing finished product materials, recertification procedures, and maintaining compliance records.

You will generate weekly reports on quality metrics and support cross-functional teams in implementing improvements. Ideal candidates have 2+ years in quality assurance, strong MS Office and QA tool proficiency, and the ability to perform root-cause analysis.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 2+ years of previous experience in a quality assurance role desired.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and QA tools.

Responsabilités

• Read and interpret finished product Bills of Materials and specs.
• Perform audits related to product recertification and QA compliance.
• Record inspection results accurately and legibly; generate reports.
• Conduct root-cause analysis and support continuous improvement events.
• Train teammates on QA standards and maintain product compliance alerts in systems.
• Support Kaizens and cross-functional improvement activities.

Connaissances

Quality assurance

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

QA reporting software

Warehouse management systems

Reporting interpretation

Formation

High school diploma or GED

Bachelor’s degree preferred

Outils

Quality reporting software

Warehouse management systems (WMS)

Description du poste

## Quality Specialist - Mooresville, NCApply: US - North Carolina - Troutman: Full time: Posted Today: End Date: October 30, 2026 (10 days left to apply): REQ54679**About Masco Support Services:**Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.**Workplace and Culture:**Diversity is a core value of Masco Support Services culture. Our sustainable professional organization provides wonderful benefits and professional career growth opportunities.We value the diversity, community participation, intellectual enthusiasm, creative pursuits of our employees. We’re an open, ethical, highly engaged and collaborative organization that values trust, transparency and mutual respect for each other. We consider the importance of consistently embracing diversity and evolving our employees professional career development.**Career Opportunity**:We are actively seeking a **Quality Specialist** to join our team in **Mooresville, NC**!**Work Responsibilities:**As the Quality Specialist, you will:* Read and interpret finished product Bills of Materials* Perform audits related to product recertification, inspection procedures, and documentation defined by QA compliance* Record inspection results accurately and legibly* Perform math calculations using decimals and fractions* Compile and distribute weekly and monthly reports on various quality metrics as well as reports on request for various quality issues* Communicate with co-workers and leadership about inspections and results* Serve as subject matter expert for recertification/returns products to provide quality technical support for the facility* Responsible for updating and maintaining product compliance “alerts” in WMS database* Train others on QA standards for recertification/returns products* Support continuous improvement activities* Perform root cause analysis and apply problem solving methods in order to analyze problems and recommend solutions* Facilitate kaizens and other continuous improvement events across functional areas within the facility* Ensure achievement and sustainment of continuous improvement efforts* Make hazard observations and observe unsafe actions; report both using standard procedures**Diverse Skills and Experience That You Will Bring to the Role:*** High school diploma or GED required; Bachelor’s degree preferred* 2+ years of previous experience in quality assurance role desired* Demonstrates strong understanding of personal computers and competence in standard office software, including Microsoft Word, Excel, PowerPoint, and Outlook* Proficient the use of quality reporting software, warehouse management systems, etc.* Ability interpret and explain quality audit reports* Exhibits ability to think creatively to devise the best inventory control practices.* Ability to push, pull and lift up to 70 lbs.* Ability to climb ladders, kneel, bend and squat**What We Offer:*** Competitive salary plus bonus-earning potential* Paid Time-Off* Healthcare benefits such as medical, dental, and vision* 401K saving plan with company match* Tuition assistance program