Quality Specialist

Amcor Flexibles, LLC; Oshkosh (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid time off

Holidays

Job summary

Amcor in Oshkosh, WI seeks a Quality Assurance Analyst to lead testing, data analysis and audits across the quality lab. You will support customer complaints, assist with corrective actions and drive continuous improvement with cross-functional teams.

The role requires 2–4 years of technical degree and 3–5 years in manufacturing/quality, plus hands-on experience with ISO/FSSC 22000 standards and Minitab. Strong communication and problem-solving skills are essential.

Qualifications

• 2–4 year degree in Engineering or a technical field.
• 3–5 years of experience in a Manufacturing or Quality environment.
• 1+ year in a role analyzing problems and resolving customer issues.
• Familiar with ISO, FSSC 22000, Statistical Analysis tools and Pareto charts.
• Proficient in Microsoft Office and Minitab.

Responsibilities

• Test, analyze, maintain and support audits.
• Assist with customer complaints and corrective actions.
• Coordinate, conduct and review equipment calibrations and QC tests.
• Participate in continuous improvement projects and support QA investigations.
• Interface with Production, Technical, Customer Service and Management.

Skills

Quality analysis

Statistical methods

Minitab

Microsoft Excel

Data analysis

Communication

Problem solving

Education

Bachelor's in Engineering or technical field

Associate degree in technical field

Tools

Minitab

Microsoft Office

Quality management knowledge (ISO/FSSC 22000)

Job description

Quality Assurance Analyst

As Quality Assurance Analyst you will be responsible for testing, analysis, maintenance, preparation and support of audits, assist with customer complaints and corrective action, ensure and set best practices for quality lab, participation in CI efforts and back up for Quality Manager as needed.

What You Get to Do

• Acts as a safety leader. Demonstrates safety leadership by complying with all safety rules, policies, regulations and procedures; participating in safety programs, and encouraging employee involvement from all employees in all safety activities. Supports all written safety programs and safety training.
• Able to conduct all the QC tests as needed
• Analyze QA and/or other data for trends and issue reports as needed
• Use various statistical analyses to solve business/quality problems
• Monitor and recommend improvements to critical inputs into the processes
• Assures that test equipment within the Quality Department is functional and appropriate.
• Conduct internal and supplier audits as needed
• Prepare for and assist with customer audits
• Support customer launches
• Assist with customer complaints and corrective action process
• Support investigations and follow up on corrective actions
• Coordinate, conduct and review equipment calibrations
• Ensure the smooth working of the quality laboratory: equipment maintenance and service contracts
• Determine/capture best laboratory QC/QA practices
• Coach Operations staff to ensure understanding/compliance with customer expectations
• Participate in continuous improvement projects as needed
• Interface with all departments and personnel: Production, Technical, Customer Service, Operations, Management, Shift Supervisors, Maintenance, etc.
• Perform other duties in the QA department as needed
• Substitute for the Quality Manager as needed

What We Value

• Excellent communication skills and the ability to interact with all personnel
• Training or experience with FSSC 22000 standards and GMP's
• Must have strong time management skills to handle multiple ongoing projects
• Computer skills - including Microsoft Word and Excel. Statistical analysis program experience is desired.
• Working knowledge of statistical analysis techniques and software tools. Green Belt certification is beneficial.
• A general familiarity with manufacturing operations. A working knowledge of various converting raw materials would be a plus.
• Ability to work independently with minimal supervision

What We Want From You

• 2-4 years college degree in Engineering or other technical field or equivalent
• 3-5 years previous experience working in a Manufacturing or Quality environment desired.
• 1+ year of experience in a comparable position, specifically analyzing problems and resolving customer issues, in a manufacturing environment.
• A thorough understanding of common Quality and Problem Solving tools such as ISO, FSSC 22000, Statistical Analysis, Pareto Charts, Histograms, Brainstorming, etc.
• Knowledge of problem‑solving techniques, continuous improvement tools and methodologies (such as Six Sigma)
• Must be proficient in Microsoft Office and Minitab

Our Expectations

• Our people are engaged and developing as part of a high‑performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Equal Opportunity Employer

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

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Benefits

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
• Company‑paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short‑term & long‑term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)