Quality Specialist

Oldcastle BuildingEnvelope; Dallas (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and floating holidays

Pay for performance

Training and development

Job summary

Oldcastle BuildingEnvelope in Dallas is seeking a detail-oriented Quality Inspector to own MDR investigations, drive root-cause analysis with operators and supervisors, and ensure timely corrective actions on customer concerns.

You will monitor daily processes, perform quality audits, read engineering drawings, and support documentation modernization while collaborating with the metal-processing team to uphold safety and product standards.

Qualifications

• Excellent written & oral communication skills.
• Ability to work independently with minimal supervision and maintain quality standards.
• Capable of working under pressure addressing customer complaints/MDRs.
• Ability to read die and/or engineering drawings, blueprints, tolerances & specifications.
• Strong Microsoft Office skills, especially Excel, with data entry & analysis.
• Must lift up to 50 pounds occasionally.
• Experience with Epicor, SAP or similar ERP/quality systems.
• Defect-tracking system experience.
• Blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing.

Responsibilities

• Own MDR investigation & resolution, root-cause analysis and corrective actions with operators & supervisors.
• Monitor daily processes & material while auditing quality checks.
• Assist with addressing reported internal quality issues.
• Gather, enter & analyze process data to create reports that facilitate improvement.
• Analyze and assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners.
• Serve as the calm, credible go-to for accept / rework / reject decisions on nonconforming material on the shop floor.
• Help modernize the plant's quality inspection documentation.
• Coordinate tracking and follow-up on any rejected order, discrepancy, MDR, or complaint.
• Partner informally with the metal-processing side's Quality Specialist to share best practices across the campus.

Skills

Excellent written & verbal comms

Independent work ethic

Under pressure handling

Blueprint reading

MS Excel & data analysis

ERP/quality systems (Epicor, SAP)

Tools

Epicor

SAP

Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You'll Get to Do

Job responsibilities include:

• Own Material Discrepancy Report (MDR) investigation & resolution. Serve as the dedicated point person driving root-cause analysis & corrective action to closure on customer complaints, partnering directly with operators & supervisors
• Monitor daily processes & material while conducting audits of specified quality checks
• Assist with addressing reported internal quality issues
• Gather, enter & analyze process data to create reports that facilitate improvement
• Analyze & assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners
• Serve as the calm, credible go-to for accept / rework / reject decisions on nonconforming material on the shop floor
• Help modernize the plant's quality inspection documentation
• Facilitate & coordinate tracking and follow-up on any rejected order, discrepancy, MDR, or complaint
• Partner informally with the metal-processing side's Quality Specialist to share best practices across the campus

What We Are Looking For

• Excellent written & oral communication skills
• Ability to work independently with minimal supervision & maintain quality standards
• Capable of working under pressure, especially while addressing customer complaints/MDRs
• Ability to use standard hand measurement devices (calipers, micrometers, square & protractor), with the ability & willingness to learn other process-specific measurement instruments
• Ability to read die and/or engineering drawings, blueprints, tolerances & specifications
• Strong Microsoft Office skills, especially Excel, with general comfort in data entry & analysis
• Commitment to working safely & supporting the facility's safety efforts
• Must be capable of lifting up to 50 pounds occasionally
• Comfortable being the point person on material inspection sign-off decisions
• Basic process knowledge of manufacturing operations related to metal processing and/or fabrication
• Prior experience with Epicor, SAP, or similar ERP/quality systems
• Defect-tracking system experience
• Prior blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

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