Quality Software Engineer Lead Vice President

Citi; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Wellness programs

Job summary

Citi is seeking a Senior Quality Engineering Lead in Tampa to drive quality in the Margin Calculations and Reporting Platform. This role involves leading a QA team, designing automation frameworks, and collaborating closely with various stakeholders.

The ideal candidate should have over 6 years of IT testing experience, excellent knowledge of testing techniques, and strong communication skills. Citi offers competitive benefits including health coverage and a 401(k).

Qualifications

• 6+ years of IT testing experience.
• Excellent knowledge of software testing techniques and tools.
• Strong communication and persuasion skills.

Responsibilities

• Lead a QA team and align with testing strategy.
• Design and implement automation frameworks.
• Develop BDD-aligned automated tests.

Skills

IT testing experience

Software testing techniques

Software development methodologies

Communication skills

JavaScript

TypeScript

CI/CD processes

Shell scripting

Education

Bachelor's degree

Master's degree

Tools

Cucumber

Selenium WebDriver

Playwright

Docker

Harness

Job description

Overview of the Role

Citi is a leading global bank operating in more than 160 countries and jurisdictions. It offers a wide range of financial products and services. The Enterprise Operations & Technology teams focus on building secure, reliable, and efficient technology solutions that support daily operations and enhance customer experiences.

We are seeking a Senior Quality Engineering Lead to drive quality in the “Margin Calculations and Reporting” Platform within our Prime Finance Services organization. This role will lead a team, design automation frameworks, and partner closely with engineering, product, and business stakeholders.

Core Responsibilities

• Lead a QA team and ensure alignment with the defined testing strategy, enforcing guidelines, standards, and bank‑approved frameworks.
• Design and implement modular, scalable automation frameworks that adhere to the bank’s engineering patterns and architectural standards.
• Develop BDD‑aligned automated tests using Cucumber and standardized testing frameworks, ensuring scenarios reflect business intent and comply with internal governance.
• Integrate automated tests within CI/CD pipelines to establish deterministic, fast, and reliable quality gates for every code change.
• Analyze failures, improve test signal quality, and provide actionable diagnostics.
• Drive test data management, environment readiness, and observability to support reliable automation execution.
• Partner early with developers, product owners, and business analysts to shape requirements, define acceptance criteria, and prevent defects.
• Champion engineering‑led quality practices aligned with the bank’s SDLC, risk controls, and regulatory expectations.

Qualifications

• 6+ years of IT testing experience.
• Excellent knowledge of software testing techniques and testing tools.
• Familiarity with software development and testing life‑cycle methodologies.
• Strong communication and diplomacy skills with the ability to persuade and influence.

Automation Frameworks & Tools

Typescript / JavaScript / Node.js Automation

• Experience building automation frameworks using TypeScript or JavaScript on Node.js with modular, maintainable patterns.
• Hands‑on expertise with Playwright for fast, reliable UI automation, including fixtures, parallel execution, tracing, and deterministic test design.
• Proficiency with Cucumber‑JS for BDD workflows, step definitions, hooks, data strategies, and integration.

Java Automation

• Strong experience building automation frameworks with Java across multiple JDK versions using clean, maintainable design patterns.
• Proficiency with Cucumber‑Java, step definition architecture, dependency injection, and parallel execution strategies.
• Hands‑on experience with Selenium WebDriver (Java) for UI automation, including grid execution, stability patterns, and cross‑browser coverage.
• Familiarity with Playwright for Java, understanding its driver model, feature parity, and integration within Java‑based coverage.

CI/CD Engineering

• Strong experience integrating automated tests into CI/CD pipelines.
• Familiarity with Tekton tasks, pipelines, triggers, and event‑driven execution.
• Experience with Harness for orchestration, governance, quality gates, and release controls.
• Proficiency using Docker to containerize automation workloads in OpenShift, including pods, routes, config maps, and secrets.
• Strong shell‑scripting skills for pipeline automation, environment setup, debugging, and log analysis.
• Ability to troubleshoot CI/CD failures across containers, pipelines, and cluster‑based execution using logs, metrics, and observability tools.

Education

Bachelor’s degree required; Master’s degree preferred.

Benefits

In addition to competitive salary, Citi offers medical, dental & vision coverage, 401(k), life, accident, and disability insurance, wellness programs, paid time off (vacation, sick leave, holidays), and discretionary incentive awards. Additional benefits are subject to jurisdiction and job level.

Visit the Citi Global Benefits page for more information.

EEO Statement

Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require reasonable accommodation due to a disability, please review our Accessibility policy.

View Citi’s EEO Policy Statement and the Know Your Rights poster.