Quality, Safety, and Compliance Coordinator

Easterseals serving Chicagoland and Greater Rockford; Chicago (IL); On-site; USD 59,000 - 73,000; Full time

Job summary

Easterseals serving Chicagoland and Greater Rockford is seeking a Quality, Safety, & Compliance Coordinator to ensure adherence to Easterseals and Head Start policies, federal/state regulations, and program standards. Under the Regional Director, you will provide subject matter expertise in safe environments, HR requirements, and program design.

Based in Chicago, IL, this full-time role emphasizes leadership development, monitoring and compliance, planning, and effective communication with

Qualifications

• Bachelor’s Degree required.
• 3 years of experience in Head Start/Early Head Start.
• 2–3 years of administrative, supervisory, or coaching experience.
• Strong knowledge of Microsoft Office Suite and related software.
• Familiarity with Head Start Program Performance Standards and DCFS/ISBE/PI standards.

Responsibilities

• Support site teams to problem solve and collaborate to address center needs.
• Provide training and technical assistance as needed.
• Review data analysis with site teams and make data-driven recommendations.
• Coach partner site directors using data insights.
• Ensure safety and compliance across all program activities.
• Complete monthly monitoring and follow-up with site directors (health, safety, emergency plans, facilities).
• Maintain site staff files and audit HR documentation for compliance.

Skills

Training skills

Leadership

Communication

Organization

Project management

Interpersonal skills

Verbal communication

Written communication

Facilitation

Active listening

Tech literacy

Microsoft Word

PowerPoint

Teams

Outlook

Excel

Video conferencing

Education

Bachelor’s Degree

Tools

Microsoft Word

PowerPoint

Teams

Outlook

Excel

Video conferencing

Job description

Description

EMBRACING ABILITIES. EXPANDING POSSIBILITIES.

At Easterseals of Chicagoland and Greater Rockford, we are committed to two – often interconnecting - pillars of work……early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America’s largest nonprofit health care organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936.

Job Type

Full-time

Under the direction of the Regional Director, the Quality, Safety, & Compliance Coordinator assists with ensuring compliance with Easterseals and HS/PFA/EHS/PI policies and procedures, service plans, and applicable federal, state, and city regulations. In addition, the Quality, Safety, & Compliance Coordinator provides content area expertise, support, oversight, and training in the areas of safe environments, human resource requirements, and program design and management.

Easterseals Chicago Location at 1939 W 13th Street, Chicago, IL 60608

Major Functions/Accountabilities

Leadership and Development

• Support site teams to problem solve and work collaboratively to address site needs and challenges.
• Provide training and technical assistance as needed.
• Review data analysis with site teams, provide recommendations, and ensure data guides planning.
• Use data to coach partner site directors.
• Implement reflective and strength-based practices.

Monitoring and Compliance

• Track funder-required documents accurately and ongoingly.
• Review transcripts and requirements to ensure center staff meet Head Start qualifications.
• Review staff waiver requests and requirements.
• Support site directors in maintaining site inventory lists.
• Complete monthly monitoring and follow-up with site directors (e.g., health/safety requirements, emergency preparedness plans, facilities concerns).
• Implement a system for storing and archiving site staff files.
• Ensure active supervision and safety of children so that no child is ever left alone or unsupervised.
• Complete and follow up on facility and program audits.
• Monitor and follow up on continuing education and professional development plans for partner site staff.
• Audit partner site staff HR files and required documents to ensure compliance with Head Start Program Performance Standards, Head Start Act, and DCFS.
• Collaborate with the Regional Director and Site Director to identify and address non-compliance areas, implement corrective actions, and foster a culture of continuous improvement.
• Review Child Plus and the PIR to ensure information is accurate and complete, including monthly tracking and reporting.
• Participate in the monthly analysis of monitoring data with the leadership team, provide recommendations, and ensure data guides planning.

Planning and Program Services

• Participate in the self-assessment process, community needs assessment, and strategic planning.
• Participate in program planning and implementation of all service areas as part of an integrated leadership team.

Communication and Planning

• Set clear expectations, review progress, and provide feedback and guidance to ensure high quality within the childcare partner center.
• Foster communication and collaboration among the regional team, partner site staff, and support staff to address concerns and find resolutions.
• Attend and/or facilitate site team meetings, round tables, and other pertinent site meetings.
• Foster collaboration through routine partner site visits and observations.
• Promote a collaborative environment that encourages sharing best practices and innovative ideas.
• Prepare and present reports on coaching activities, program performance, and outcomes for leadership and stakeholders.
• Engage with families and community partners to support program goals and enhance service delivery.
• Participate in regularly scheduled content area and other meetings.

Requirements

Education/Certification:

• Bachelor’s Degree.

Experience Requirements:

• 3 years of experience in Head Start/Early Head Start.
• 2-3 years of administrative, supervisory, or coaching experience.

Required Knowledge:

• Microsoft Office Suite or related software including Microsoft Teams.
• Head Start Program Performance Standards.
• DCFS Licensing Standards.
• ISBE/PFA/PI Standards.

Vehicle/Transportation Requirements:

• Valid driver’s license
• Auto insurance
• Reliable vehicle

Skills/Abilities:

• Strong training and instructional skills
• Well organized, highly detail oriented, and accuracy driven.
• Able to manage multiple projects.
• Excellent interpersonal, organizational, and leadership skills.
• Excellent verbal and written communication skills.
• Ability to facilitate discussions with groups that encourage reflection and solutions-oriented thinking.
• Ability to listen and to model a respectful and humble approach to leadership.
• Receptivity to feedback, flexibility, willingness to learn, and willingness to embrace change and continuous growth.
• Technologically adept – comfort, familiarity, and ability to learn and use variety of computer applications. Intermediate-level knowledge of Microsoft Word, PowerPoint, Teams, Outlook, and Excel. Ability to use internet browsers, video conferencing.

ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disability Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.

Salary Description

$58,696 - $73,370/Annually