Quality & Risk Management Director

American College of Healthcare Executives; Black River Falls (WI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short- & Long-Term Disability

401(k)

Flexible Spending Account (FSA)

Job summary

Black River Health in Wisconsin seeks an experienced Director of Quality & Risk Management to lead hospital quality, patient safety, regulatory compliance, and performance improvement programs. You will guide systemwide initiatives, oversee ACO-related activities, and drive measurable outcomes aligned with strategic goals.

The ideal candidate has substantial hospital quality leadership experience, strong leadership and communication skills, and a track record of improving patient care.

Qualifications

• 3+ years of direct hospital quality department leadership/management experience.
• Minimum 2 years of direct experience with value-based care and ACOs.
• Bachelor’s degree in healthcare administration, nursing, or related field.
• Strong project management, analytical, leadership, and communication skills.

Responsibilities

• Drive QAPI strategy and lead organization-wide performance improvement initiatives.
• Oversee risk management and patient safety programs.
• Lead value-based care initiatives, ACO-related activities, and organizational deliverables.
• Monitor and support quality outcomes, performance metrics, and strategic goals.
• Maintain accreditation readiness and regulatory compliance.
• Develop and deliver quality, patient safety, and regulatory education for staff and providers.
• Lead key committees focused on quality, safety, and regulatory excellence.
• Collaborate across departments to identify opportunities for improved outcomes, performance, and patient care.
• Foster a culture of continuous quality improvement and accountability.

Skills

Project management

Analytical

Leadership

Communication

Quality improvement

Education

Bachelor’s degree in healthcare administration

Nursing degree

Job description

Director of Quality & Risk Management

Black River Health – Black River Falls, WI Full-time Monday–Friday Day Shift

Lead Quality. Shape Safety. Elevate Care.

Black River Health is seeking an experienced Director of Quality & Risk Management to lead our quality, patient safety, regulatory, and performance improvement programs. This role will drive systemwide improvement and oversee value-based care deliverables that support the organization’s strategic goals and commitment to exceptional patient care.

The ideal candidate will have strong hospital-based Quality leadership experience and a demonstrated ability to lead organizational improvement, advance patient safety, and drive measurable outcomes.

We are specifically seeking a candidate who has MANAGED OR LED A HOSPITAL QUALITY DEPARTMENT.

PLEASE NOTE:

What You’ll Do

• Drive QAPI strategy and lead organization-wide performance improvement initiatives
• Oversee risk management and patient safety programs
• Lead value-based care initiatives, ACO-related activities, and organizational deliverables
• Monitor and support quality outcomes, performance metrics, and strategic goals
• Maintain accreditation readiness and regulatory compliance
• Develop and deliver quality, patient safety, and regulatory education for staff and providers
• Lead key committees focused on quality, safety, and regulatory excellence
• Collaborate across departments to identify opportunities for improved outcomes, performance, and patient care
• Foster a culture of continuous quality improvement and accountability

Required Qualifications

• 3+ YEARS OF DIRECT HOSPITAL QUALITY DEPARTMENT LEADERSHIP/MANAGEMENT EXPERIENCE
• Minimum 2 years of DIRECT EXPERIENCE WITH VALUE-BASED CARE AND ACOs
• Bachelor’s degree in healthcare administration, nursing, or related field
• Strong project management, analytical, leadership, and communication skills

Preferred Qualifications

• 5+ years of hospital Quality Department leadership/management experience
• CPHQ, CMQ, CPHRM, or other relevant professional certification
• Demonstrated experience leading organization-wide quality and performance improvement initiatives
• Experience with regulatory compliance, accreditation, patient safety, and risk management

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Short- & Long-Term Disability
• 401(k)
• Flexible Spending Account (FSA)

Ready to Lead Quality and Make an Impact?

Join Black River Health and help shape a culture of quality, safety, accountability, and continuous improvement while supporting better outcomes for the patients and community we serve.

"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affidative Action Plan."

Required Qualifications

3+ YEARS OF DIRECT HOSPITAL QUALITY DEPARTMENT LEADERSHIP/MANAGEMENT EXPERIENCE
Minimum 2 years of DIRECT EXPERIENCE WITH VALUE-BASED CARE AND ACOs
Bachelor’s degree in healthcare administration, nursing, or related field
Strong project management, analytical, leadership, and communication skills

Preferred Qualifications

5+ years of hospital Quality Department leadership/management experience
CPHQ, CMQ, CPHRM, or other relevant professional certification
Demonstrated experience leading organization-wide quality and performance improvement initiatives
Experience with regulatory compliance, accreditation, patient safety, and risk management