Quality Review Specialist - Enterprise Credit

Bank of America; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality Review Specialist to enhance the quality of credit processes. In this role, you will utilize your expertise in commercial credit to execute quality review activities, ensuring accuracy and adherence to policies. You will collaborate with teams to identify gaps and recommend improvements, driving efficiency in testing processes. This position offers a great opportunity for professional growth in a supportive environment that values inclusivity and innovation. If you're passionate about quality assurance and want to make an impact, this role is perfect for you.

Qualifications

• 2+ years Commercial Credit experience as an Underwriter or similar role.
• Understanding of commercial credit, loan documentation, and financial statements.

Responsibilities

• Execute quality review test scripts for credit actions and data elements.
• Collaborate with business associates to improve credit submission quality.

Skills

Adaptability

Attention to Detail

Prioritization

Result Orientation

Written Communications

Collaboration

Continuous Improvement

Critical Thinking

Data Quality Management

Issue Management

Customer and Client Focus

Innovative Thinking

Oral Communications

Problem Solving

Risk Management

Education

Bachelor's Degree

Tools

SharePoint

PowerPoint

Excel

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience.

The primary focus of the Enterprise Credit (EC) Commercial Quality Review (QR) team is to design and execute quality review activities on processes and data elements across the EC commercial lines of business. QR results aid the EC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.

We are currently seeking a Quality Review Specialist to join our team. In this role, the QR Specialist focuses on the execution of a portfolio of quality review test scripts. The specialist will review credit actions and credit data elements for accuracy and adherence to policy/procedure. The QR Specialist interacts and partners with associates in the business to educate, remediate findings, and improve the quality of credit submissions. The QR Specialist will also identify and recommend ways to improve the quality, capability, or efficiency of the testing process. This may include identifying gaps in the underlying credit process and/or controls.

The QR Specialist may also participate in various project work supporting continued improvement of the QR processes. This work may include identifying areas that require new quality review testing, determining the appropriate function to own the testing, designing tests, and thinking creatively to identify solutions that consolidate and create efficiency in processes. The role requires collaboration with other EC team members to drive technology and process changes through identification of business requirements.

The candidate must independently conduct assigned responsibilities within the context of the assigned programs. In addition, he or she will be responsible for assisting their manager in addressing other key initiatives within the EC QR team. Depending on background and experience, this may include program management responsibilities.

Skills:

• Adaptability
• Attention to Detail
• Prioritization
• Result Orientation
• Written Communications
• Collaboration
• Continuous Improvement
• Critical Thinking
• Data Quality Management
• Issue Management
• Customer and Client Focus
• Innovative Thinking
• Oral Communications
• Problem Solving
• Risk Management

Required Qualifications:

• 2+ years Commercial Credit experience as an Underwriter, Credit Analyst, Credit Review Officer or similar role

• Bachelor's Degree or equivalent experience
• Organizational skills and ability to handle multiple tasks to meet tight deadlines
• Understanding of commercial credit; loan documentation, loan agreements, financial spreads, financial statements, etc.
• Self-motivated individual who can work independently and also as an engaged member of a team
• Strong oral and written communications skill

Desired Qualifications:

• Prior experience in reviewing credit including a role in Credit Review, Audit or other Quality Review team
• Commercial Underwriting experience and/or experience with CreditCenter
• Risk management, process and control assessment experience
• Familiar with Enterprise Credit policy and procedures
• Intermediate to advanced SharePoint, PowerPoint, and Excel skills

Shift:

1st shift (United States of America)

Hours Per Week:

40