Quality & Product Certification Engineer

Karl Dungs, Inc.; Blaine (MN); On-site; USD 50,000 - 69,000; Full time

Benefits offered by this job

401(k) with company contribution

Job summary

Karl Dungs Inc. in Blaine, MN is seeking a Quality & Product Certification Engineer to support and continuously improve the Quality Management System, with focus on product safety certification and regulatory compliance.

This position will work closely with the Quality & Technical Support Manager, Engineering, Sales, customers, and third-party certification agencies. Responsibilities include maintaining the QMS manual to ISO 9001, supporting regulatory matters, guiding CAPA and investigations,

Qualifications

• Bachelor's degree in Engineering, Physics, Chemistry, or a related technical discipline.
• Zero to three years of professional experience; manufacturing, quality, testing, engineering, or laboratory experience is preferred.
• Strong analytical, technical reading and writing, problem-solving, and presentation skills.
• Ability to communicate effectively with customers, external agencies, and employees at all levels of the organization.
• Self-starter who can organize competing priorities, take ownership of assigned work, and operate with limited day-to-day supervision.
• Interest in understanding how products work, investigating failures, identifying root causes, and implementing meaningful improvements.
• Willingness to travel approximately quarterly of one to three days per trip, including occasional international travel

Responsibilities

• Quality Management System: Help establish, maintain, and continuously improve the QMS Manual to align with ISO 9001, regulations, objectives, and customer expectations.
• Quality and Regulatory Support: Assist on quality-system, regulatory-compliance, and customer-quality matters.
• CAPA and Product Investigations: Coordinate corrective and preventive actions; evaluate complaints and quality issues; participate in root-cause investigations.
• Audits: Coordinate and follow up on internal, customer, regulatory, and third-party audits.
• Document Control and Management Review: Maintain quality-system documentation and assist in Management Review reports.
• Employee Training: Manage ISO-related training documentation and records and ensure training is completed on time.
• Product Certification: Support and, as experience grows, manage certification projects with UL, CSA, FM testing agencies.
• Certification Submissions: Prepare technical documents and submission materials for product certifications.
• Cross-Functional Partnership: Collaborate with Engineering, Sales, Product Management, and Field Support on certification questions.
• Codes and Standards: Monitor applicable laws and standards; participate in NFPA, CSA, and UL activities as knowledge grows.
• PPAP Support: Support Product Part Approval Process activities and related quality documentation.

Skills

Analytical

Written communication

Presentation skills

Self-starter

Travel willingness

Education

Bachelor's degree in Engineering, Physics, Chemistry, or related technical discipline

Job description

• Location 3890 Pheasant Ridge Dr NE,Suite 150,Blaine, MN, 55449,United States
• Base Pay $50,000.00 - $69,000.00 / Year
• Job Category Quality, Systems, Engineering
• Industry Engineering, Manufacturing, Quality
• Relocation Expense Covered No
• Employee Type Exempt FT
• Required Degree 4 Year Degree
• Manage Others No

Contact information

Description

Role Description

The Quality & Product Certification Engineer supports and continuously improves the Quality Management System while developing specialized expertise in product safety certification and regulatory compliance. This position will work closely with the Quality & Technical Support Manager, Engineering, Sales, customers, and third-party certification agencies.

Key Responsibilities:

• Quality Management System: Help establish, maintain, and continuously improve the Quality Management System Manual so it aligns with ISO 9001, applicable regulations, strategic objectives, and customer expectations.
• Quality and Regulatory Support : Support the Quality Manager and Management Representative on quality-system, regulatory-compliance, and customer-quality matters.
• CAPA and Product Investigations: Coordinate timely corrective and preventive actions; evaluate customer complaints, product dispositions, and quality issues; and participate in root-cause and product-failure investigations.
• Audits: Coordinate, facilitate, document, and follow up on internal, customer, regulatory, and third-party certification audits.
• Document Control and Management Review: Maintain quality-system documentation and assist in preparing Management Review reports and supporting data.
• Employee Training: Manage ISO-related training documentation and records, maintain the employee training database, and help ensure required training is completed on time.
• Product Certification: Support and, as experience grows, independently manage certification projects with UL, CSA, and FM testing and certification agencies.
• Certification Submissions: Prepare technical documents, samples, and submission materials needed to obtain or maintain product certifications and approvals.
• Cross-Functional Partnership: Work with Engineering on new products and design changes, and assist Sales, Product Management, Field Support, and Aftermarket teams with product approval and certification questions.
• Codes and Standards: Monitor applicable laws, regulations, codes, and safety standards. As knowledge develops, participate in NFPA, CSA, and UL codes and standards activities and support changes that benefit the industry.
• PPAP Support : Support Product Part Approval Process activities and related quality documentation, as needed.

Qualifications

• Bachelor's degree in Engineering, Physics, Chemistry, or a related technical discipline.
• Zero to three years of professional experience; manufacturing, quality, testing, engineering, or laboratory experience is preferred.
• Strong analytical, technical reading and writing, problem-solving, and presentation skills.
• Ability to communicate effectively with customers, external agencies, and employees at all levels of the organization.
• Self-starter who can organize competing priorities, take ownership of assigned work, and operate with limited day-to-day supervision.
• Interest in understanding how products work, investigating failures, identifying root causes, and implementing meaningful improvements.
• Willingness to travel approximately quarterlyof one to three days per trip,including occasional international travel

Preferred Qualifications

• Exposure to ISO 9001 or another Quality Management System.
• Manufacturing, CAPA, root-cause analysis, audit, or PPAP experience.
• Experience with UL, CSA, FM, or another product testing or certification organization.
• Spanish or German language skills.

Core Competencies

• Technical curiosity and commitment to continuous learning.
• Attention to detail and disciplined document management.
• Clear written, verbal, and presentation communication.
• Collaboration across Quality, Engineering, Sales, Operations, and external organizations.
• Sound judgment, follow-through, adaptability, and customer focus.

Working Conditions

• Primarily office-based
• May require extended hours during critical project milestones

Karl Dungs Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Retirement: 401(k) with company contribution