Quality & Process Improvement Specialist (Hybrid)

Renaissance Life & Health Ins Co of Am; Indianapolis (IN); Híbrido; USD 55.000 - 70.000; Jornada completa

Descripción de la vacante

Renaissance Benefits is seeking a QC Specialist, Operations to audit claims processing, eligibility, and data entry while developing reports to drive quality and efficiency. The role supports management with trends, coaching, and training needs, and works with a cross-functional team to implement effective process changes.

Ideal candidates have an associate degree with three years in a claims environment, strong word processing and spreadsheet skills, and the ability to communicate clearly and

Formación

• Verbal and written communication skills are required.
• Ability to collaborate effectively with teams is essential.
• Must manage multiple projects and deadlines.

Responsabilidades

• Audit claims processing, group implementations, and eligibility.
• Analyze data and prepare reports to support quality and productivity.
• Identify and recommend process improvements and best practices.
• Support management with monitoring and coaching based on audit findings.
• Maintain and update quality documentation and procedures.

Conocimientos

Verbal communication

Written communication

Collaboration

Multitasking

Organizational skills

Educación

Associate degree or equivalent

Herramientas

Word processing

Spreadsheets

Descripción del empleo

Renaissance Benefits is seeking a QC Specialist, Operations to audit claims processing, eligibility, and data entry while developing reports to drive quality and efficiency. The role supports management with trends, coaching, and training needs, and works with a cross-functional team to implement effective process changes.

Ideal candidates have an associate degree with three years in a claims environment, strong word processing and spreadsheet skills, and the ability to communicate clearly and