Quality Process and Systems Specialist

The Entwistle Company; Hudson (MA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401k – 4% match on 5% deferrals

PTO – Up to 5 weeks

Employer Paid Life Insurance

Employer Paid Short-term and Long-term

Employer Provided Paid Family/Medical

Health Insurance

Dental Insurance

Vision Insurance

Safety Shoes & Glasses reimbursements

Employee Appreciation Events

Job summary

The Entwistle Company is seeking a skilled Quality Systems & Process Specialist to build a long-term career in our collaborative and innovative environment. This role leads the development and improvement of NADCAP-ready quality systems and manufacturing processes in defense manufacturing.

You will provide senior guidance to inspectors and cross-functional teams, translating government and technical requirements into clear internal and supplier expectations.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or a related technical field or an equivalent combination of education and directly relevant industry experience.
• Five to eight years of progressive quality engineering, quality systems, or manufacturing quality experience in defense/aerospace or similarly regulated manufacturing.
• Experience with quality management systems, internal auditing, quality plans, corrective action, and process improvement.
• Working knowledge of NADCAP preparation and compliance for applicable special processes.
• Ability to interpret drawings, GD&T, contracts/supplier flow downs, and government or customer quality requirements.
• Experience analyzing quality data and converting findings into sustainable controls.

Responsibilities

• Lead development, maintenance, and continual improvement of the Quality Management System and related manufacturing quality processes.
• Own NADCAP preparation, audit readiness, and sustained process controls for applicable special processes.
• Lead quality participation in contract and specification reviews and translate requirements into internal and supplier requirements.
• Apply Navy technical publications and NAVSEA requirements to quality activities.
• Develop and revise quality plans, inspection hold points, and quality requirements for routers and shop orders.
• Coordinate MRR and VRR workflow and provide technical disposition input.
• Analyze defects and quality data to identify trends and improvement priorities.
• Redesign procedures to prevent recurring quality failures and reduce delays.
• Conduct internal audits and drive corrective improvements.
• Provide technical guidance on drawings, GD&T, and acceptance requirements.
• Develop and deliver quality training for inspectors and departments.
• Collaborate with Contracts, Engineering, Operations, Purchasing, and Programs to resolve issues.

Skills

Quality engineering

Quality systems

Manufacturing quality

Internal auditing

Process improvement

NADCAP

GD&T

Training

Analytical thinking

Problem solving

Microsoft Office

Education

Bachelor’s degree in engineering/quality/manufacturing or related field

Tools

Microsoft Office

Job description

Description

Job Overview

The Entwistle Company is seeking a skilled and motivated Quality Systems & Process Specialist to build a long-term career in our collaborative and innovative environment.

In this role, you’ll help deliver mission-critical components that support U.S. and allied defense, with your skills, creativity, and impact directly contributing to national and global security. We value talent, encourage innovation, and promote professional growth.

The Quality Systems and Process Specialist leads the development, improvement, and preventive control of quality systems and manufacturing quality processes. The position owns NADCAP readiness, ongoing compliance quality planning, contract and specification review, quality metrics, and the redesign of processes needed to prevent recurring failures. This role provides senior technical guidance to inspectors and cross functional teams in a defense manufacturing environment.

Our Mission Statement

1. To be an essential provider of mission-critical defense components & systems, spanning air, land, sea and space, recognized for our specialized capabilities, quality and dependability.
2. To design, manufacture & build-to-print innovative and cost-effective products.
3. To help our DoD, Prime and Foreign Military customers and US warfighter succeed in their missions.

At The Entwistle Company, our values—Trust, Respect, Accountability, Collaboration, and Commitment—guide everything we do, from daily decisions to long-term strategy.

Key Responsibilities:

• Lead development, maintenance, and continual improvement of the Quality Management System and related manufacturing quality processes.
• Own NADCAP preparation, audit readiness, ongoing compliance finding response, and sustained process controls for applicable special processes.
• Lead quality participation in contract and specification reviews and translate customer government and technical requirements into clear internal and supplier requirements.
• Apply and interpret applicable Navy technical publications including NAVSEA 248 271 278 and 1688 requirements.
• Develop, maintain, and revise quality plans, inspection hold points, control methods, and quality requirements for routers and shop orders.
• Coordinate MRR and VRR workflow and closure and provide or obtain technical disposition input in accordance with the established approval matrix.
• Analyze defects, nonconformances, audit results, and quality performance data using Pareto analysis and other appropriate methods to identify trends and improvement priorities.
• Redesign procedures, workflows, and preventive controls to eliminate recurring quality failures and reduce manufacturing delays.
• Conduct internal quality system and process audits and recommend or require corrective improvements within delegated authority.
• Provide technical guidance to inspectors and other employees regarding drawings specifications, GD&T measurement techniques, quality plans, and acceptance requirements.
• Develop and deliver quality training for inspectors and other departments based on identified needs, process changes, and compliance requirements.
• Partner with the Quality Assurance Specialist on systemic corrective actions while retaining ownership of broader process and system improvements.
• Collaborate with Contracts, Engineering, Operations, Purchasing, Program Management, and suppliers to resolve complex quality and requirement issues.
• Perform other related duties as assigned.

Work Environment and Physical Requirements

• Work is performed in office, quality laboratory, and manufacturing environments.
• Ability to move safely through production areas and comply with required personal protective equipment practices.
• Ability to review detailed drawings, specifications, electronic records, and inspection documentation.
• Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

What We Offer:

• 401k – 4% match on 5% deferrals
• PTO – Up to 5 weeks
• Employer Paid Life Insurance
• Employer Paid Short-term and Long-term Disability
• Employer provided Paid Family/Medical Leave
• Generous Health Insurance Coverage
• Dental Insurance AND Vision Insurance
• Safety Shoes & Glasses reimbursements
• Employee Appreciation Events

Competitive pay based on experience.

Requirements

Required Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or a related technical field or an equivalent combination of education and directly relevant industry experience.
• Five to eight years of progressive quality engineering, quality systems, or manufacturing quality experience; including at least five years supporting defense, aerospace, or similarly regulated manufacturing.
• Demonstrated experience with quality management systems, internal auditing, quality plans, corrective action, process improvement, and material review activities.
• Working knowledge of NADCAP preparation and compliance for applicable special processes.
• Ability to interpret drawings, GD&T specifications, contracts supplier flow downs, and government or customer quality requirements.
• Experience analyzing quality data and converting findings into practical sustainable process controls.
• Ability to provide technical direction and training to inspectors and cross functional partners.
• Strong written, verbal, analytical, and problem solving skills.
• Proficiency with Microsoft Office and applicable quality manufacturing or enterprise systems.

Preferred Qualifications

• Direct experience with AS9100, ISO 9001, DCMA, and Navy quality requirements.
• Working knowledge of applicable NAVSEA technical publications including 248, 271, 278, and 1688.
• ASQ certification such as Certified Quality Engineer, Certified Quality Auditor, or equivalent.
• NADCAP audit preparation or special process compliance experience.
• Lean Six Sigma or other formal continuous improvement training.

Related Military Job Codes:

Army MOS: 914A – Allied Trades Warrant Officer

Navy NEC: Quality Assurance Supervisor/Quality Assurance Representative (QAS/QAR)

Air Force AFSC: 2A7X2 – Nondestructive Inspection

Marine Corps MOS: Aviation Maintenance QA – Senior Enlisted

Competitive pay based on experience.