Quality Problem Solver, Lean Root-Cause Expert

FXI; High Point (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

FXI seeks a Quality Problem Solving Engineer to drive quality improvements and root cause analysis across its manufacturing network. You will rapidly assess issues and decide on rapid problem-solving or structured Red X investigations for complex cases.

The role requires a self-driven, logical thinker comfortable in a manufacturing setting, with a strong Lean focus on simplifying processes and identifying true root causes rather than symptoms. 50-70% travel to FXI plant locations is expected.

Qualifications

• Bachelor's degree in engineering, manufacturing, quality, or related technical field.
• 5+ years of manufacturing quality, process engineering, or operations experience.
• Proven success in leading root cause analysis and corrective action activities.
• Strong understanding of manufacturing processes and quality systems.
• Willingness to travel 50-70% to support multiple plant locations.
• Excellent verbal and written communication skills.

Responsibilities

• Lead root cause investigations across manufacturing issues and select effective problem-solving approaches.
• Drive corrective and preventive actions through rapid containment, root cause ID, implementation and sustainability.
• Facilitate structured problem-solving using Red X, 3-Legged 5-Why, and Is/Is Not analysis.
• Identify and reduce process variation with Shainin Red X, BOB/WOW comparisons, and experiments.
• Analyze trends and systemic issues across facilities to find recurring problems and risks.
• Lead Read Across initiatives to standardize lessons learned and share best practices.
• Champion lean quality principles to eliminate waste and simplify processes.
• Collaborate cross-functionally with Operations, Engineering, Maintenance, Supply Chain, and Quality teams.
• Support customer quality management with investigations and corrective actions.
• Develop organizational capability by coaching plant teams in problem-solving methods and Lean.

Skills

Root Cause Analysis

Cross-Functional Collaboration

Lean Principles

Problem-Solving

Education

Bachelor's degree in engineering

Tools

Shainin Red X

Job description

FXI seeks a Quality Problem Solving Engineer to drive quality improvements and root cause analysis across its manufacturing network. You will rapidly assess issues and decide on rapid problem-solving or structured Red X investigations for complex cases.

The role requires a self-driven, logical thinker comfortable in a manufacturing setting, with a strong Lean focus on simplifying processes and identifying true root causes rather than symptoms. 50-70% travel to FXI plant locations is expected.