Quality-Patient Safety Program Manager

CommonSpirit Health; Omaha (NE); On-site; USD 110,000 - 150,000; Full time

Job summary

CommonSpirit Health seeks a Quality-Patient Safety Program Manager to lead clinical excellence, QM and patient safety initiatives across our hospital and medical staff. You will coordinate performance improvement, conduct clinical quality reviews, and guide accreditation readiness under CMS HIQRP/HOQRP, TJC and Leapfrog standards.

Requirements include at least three years of acute care clinical experience, one year in quality management, an active RN or Pharmacist license, and a plan to earn

Qualifications

• Minimum of three (3) years of clinical experience in an acute care setting.
• Minimum of one (1) year of healthcare-related quality management or performance improvement experience.
• Active RN or Pharmacist license at time of hire.
• Commit to earning CPHQ or HCQM within 24 months.
• Expert in quality methodologies such as LEAN or Six Sigma.
• Strong analytical and communication skills; able to manage complex projects and maintain confidentiality of peer review processes.

Responsibilities

• Coordinate Quality Management (QM), Patient Safety (PS) and performance improvement initiatives across the hospital and medical staff.
• Lead multidisciplinary performance improvement teams and conduct clinical quality reviews.
• Perform root cause analyses to minimize risks and improve patient outcomes.
• Prepare data elements, manage data abstraction, analyze findings and present reports to leadership and staff.
• Provide expert guidance on accreditation requirements and oversee mock tracers for survey readiness.

Skills

LEAN

Six Sigma

Analytical skills

Communication skills

Job description

Job Summary and Responsibilities

As our Quality-Patient Safety Program Manager, you will serve as a vital leader in driving clinical excellence and organizational compliance. You will be responsible for coordinating comprehensive Quality Management (QM), Patient Safety (PS), and performance improvement initiatives across the hospital and medical staff. By leveraging your expertise in healthcare regulations—such as CMS HIQRP/HOQRP, TJC, and Leapfrog standards—you will ensure the facility maintains peak performance, regulatory readiness, and a culture of continuous safety and improvement.

Every day you will facilitate multidisciplinary performance improvement teams, conduct clinical quality reviews, and perform root cause analyses to minimize risks and enhance patient outcomes. Your role involves identifying essential data elements, managing data collection and abstraction processes, and analyzing key findings to present actionable reports to leadership and clinical staff. You will act as a key internal consultant, providing expert guidance on accreditation requirements and overseeing survey preparation activities, including mock tracers, to ensure the highest standards of healthcare delivery.

To be successful in this role, you will possess at least three years of clinical experience in an acute care setting, paired with one year of specialized experience in healthcare quality management or performance improvement. We require candidates to hold an active license as a Registered Nurse or Pharmacist and a commitment to earning a CPHQ or HCQM certification within 24 months. You must be an expert in quality methodologies like LEAN or Six Sigma, demonstrate exceptional analytical and communication skills, and have the ability to manage complex projects while maintaining the strict confidentiality of peer review processes.

Job Requirements

Education and Experience

• Clinical Experience: Minimum of three (3) years of clinical experience in an acute care setting.
• Quality Management: Minimum of one (1) year of healthcare-related quality management or performance improvement experience (e.g., chart audit, PI team participation).
• Technical Skills: Proven ability to perform case reviews for medical staff peer review and experience with medical/surgical registry abstraction.

Licensure and Certifications

• Professional License: Must hold an active Registered Nurse (RN) or Pharmacist license (at time of hire).
• Required Certifications: Must obtain one of the following within 24 months of hire:
  • Certified Professional in Healthcare Quality (CPHQ)
  • Healthcare Quality Management (HCQM)
  • Certified Professional in Healthcare Quality (CPQPS)

Where You'll Work

At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.