Director Quality

CommonSpirit Health; California; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Annual performance-based bonus program

Annual employer contribution to retirement program

Medical benefits at no payroll deduction

Flexible Time Away program

Job summary

CommonSpirit Health is seeking a Director of Quality at Mercy San Juan Medical Center. In this leadership role, you will drive quality improvement initiatives and make data-driven decisions to enhance patient outcomes. Your role will involve collaborating with healthcare professionals and managing quality improvement programs.

Applicants should have a Bachelor's degree in a healthcare-related field and a minimum of five years in a management role. Benefits include a performance-based bonus program and flexible time-off policies.

Qualifications

• Minimum of five (5) years of progressive management responsibility in a health care setting.
• Two (2) years managing an acute care organization’s Quality Improvement Program required.
• Clinical experience required.

Responsibilities

• Lead ongoing quality improvement initiatives.
• Analyze data for performance improvements and patient safety.
• Ensure high-quality patient care.

Skills

Quality management methods

Data analysis

Project management

Healthcare regulations knowledge

Patient safety expertise

Risk management

Education

Bachelor's degree in healthcare-related field

Job description

Job Summary and Responsibilities

As our Director of Quality at Mercy San Juan Medical Center, you’ll lead ongoing quality improvement initiatives that include collaboration between many healthcare professionals. Each day you'll make data-driven decisions to ensure our patients continuously receive high-quality care resulting in positive outcomes. In this cornerstone leadership role, you’ll analyze data and implement different strategies for performance improvements, quality outcomes, risk reduction/mitigation, patient safety, and infection control.

To be successful in this role, you’ll apply your experience in clinical practice, operations, data analysis, and technology in order to build on our culture of continuous improvement. Your project management skills will ensure our teams continue moving forward with current initiatives.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Benefits and Offerings

• Annual performance-based bonus program.
• Annual employer contribution to retirement program (no employee contribution needed).
• Medical benefits for the employee at no payroll deduction.
• Flexible Time Away program.

Job Requirements

Required Education and Experience

• Bachelor's degree in a healthcare-related field required, or five (5) years of related job or industry experience in lieu of degree.
• Minimum of five (5) years of progressive management responsibility in a health care setting, two (2) of which is related to managing an acute care organization’s Quality Improvement Program, required.
• Minimum of two (2) years of clinical, patient care experience or equivalent required.

Required Licensure

• Current State License in a clinical field required. Five (5) years’ experience in Quality Management can be used in lieu of state license.
• Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.

Required Special Skills and Training

• Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
• Experience developing and implementing clinical, service and operational process improvement initiatives, both small and large scale.
• Knowledge and expertise in specific performance improvement/CQI methodologies (e.g., Six Sigma, LEAN).
• Current knowledge of accreditation and regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations; Joint Commission, etc.).
• Experience with the event reporting process, root cause analyses, and event investigation/review.
• Experience with patient compliant/grievance investigations and prompt resolution.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
• Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.
• Ability to manage collaboratively and coaches others to achieve optimal performance; delegate effectively; praise/reward.

Where You'll Work

Dignity Health Mercy San Juan Medical Center is a 384-bed not-for-profit Level 2 Trauma Center located in Carmichael California. We have served north Sacramento County as well as south Placer County for over 50 years. Our facility is one of the area’s largest medical centers and also one of the most comprehensive. Our staff and volunteers are dedicated to community well-being; providing excellent patient care to all. Mercy San Juan Medical Center is a Comprehensive Stroke Center as well as a Spine Center of Excellence. We are proud recipients of the Perinatal Care Certificate of Excellence and a Certificate of Excellence for Hip and Knee Replacements.

One Community. One Mission. One California.