Quality Patient Safety Program Manager

CommonSpirit Health; Los Angeles (CA); On-site; Full time

Job summary

CommonSpirit Health is seeking a Quality Patient Safety Program Manager in Los Angeles to enhance hospital quality and patient safety standards. This role involves coordinating quality management and performance improvement activities, requiring expertise in healthcare regulatory requirements and strong communication skills. Candidates must possess a relevant degree and certifications in healthcare quality.

Benefits

Sign-on bonus up to 10% of salary

Qualifications

• One year healthcare-related quality management experience.
• Three years clinical experience in an acute care setting.

Responsibilities

• Support, coordinate, and facilitate quality management activities.
• Serve as a resource for employees and management on quality activities.

Skills

Quality Management

Performance Improvement

Data Reporting

Communication Skills

Education

Bachelor's degree or equivalent experience

CPHQ or HCQM Certification within 2 years

Job description

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*Responsibilities*

***We are offering to qualified and experienced candidates a sign-on bonus not to exceed 10% of salary for this position.***

The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information.

*Qualifications*

• Bachelor's degree or five (5) years of related job or industry experience in lieu of degree.
• One (1) year healthcare-related quality management/performance improvement experience (e.g., chart audit, PI team member, etc.) and three (3) years clinical experience in an acute care setting.
• Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required.
• Knowledge and expertise of quality management/performance improvement methods, tools, and techniques (e.g. PDSA, Tests of Change, Six Sigma, LEAN) and ability to create and support an environment that meets the quality goals of the organization.
• Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services and federal, state and local healthcare related laws and regulations and the ability to comply with these in healthcare practices and activities.
• Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Understanding of the necessity and value of accuracy and attention to detail.
• Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results.
• Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
• Ability to work well under pressure and respond to changing needs and complex environments
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization
  
  

*Overview*

Founded in 1887 Dignity Health - California Hospital Medical Center is a 318-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit [here ](https://www.dignityhealth.org/socal/locations/californiahospital)https://www.dignityhealth.org/socal/locations/californiahospital for more information.

[One Community. One Mission. One California ](https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

*Pay Range*

$42.51 - $61.64 /hour

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

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