Quality & Patient Safety Coordinator

Lovelace Health System; Albuquerque (NM); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Inclusive culture

Job summary

Lovelace Health System in Albuquerque, NM, is seeking a day-shift, full-time Quality & Patient Safety Coordinator to drive performance improvement, patient safety initiatives, and regulatory compliance across the organization.

The role partners with hospital leaders and care teams to implement reliable processes, reduce risk, and improve care outcomes. Local candidates with experience in quality improvement and healthcare operations are encouraged to apply.

Qualifications

• Bachelor's degree in a clinical discipline is preferred.
• Experience leading successful Quality Improvement projects.
• Experience with change management and implementing new processes/technology.
• Experience supporting patient safety and high reliability programs.
• Experience managing multiple projects to meet deadlines.

Responsibilities

• Assist in improving quality and safety and reducing operational risk via performance improvement.
• Support high reliability culture and measurement of care quality.
• Identify opportunities and execute strategies for performance improvement in outcomes, safety, and experience of care.
• Participate in committees and quality/patient safety initiatives to support plans.

Skills

Quality improvement

Change management

Patient safety

Project management

Healthcare systems

Education

Bachelor's degree in clinical discipline

Healthcare Administration or Public Health degree

Job description

Overview

Join our team as a day-shift , full-time , Quality & Patient Safety Coordinator in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services.

Responsibilities

• The position of Quality and Patient Safety Coordinator at Lovelace Health System is accountable for assisting the organization in improving quality and safety and reducing operational risk exposure through performance improvement processes and meeting regulatory and accreditation requirements.
• This position supports a culture of high reliability and the measurement of care quality, identifying opportunities and executing on strategies for performance improvement in the following areas of the organization:
• Outcomes - highly reliable processes, delivering exceptional outcomes and/or optimal health.
• Safety – Deliver the safest care to patients driven through leadership and a culture of high reliability, high value, high performance.
• Experience of Care - relationship-centered care grounded in empathy, dignity, respect, and collaboration.
• This is a local hospital or Lovelace Medical Group quality-based role with key organizational relationships with hospital or clinic leaders and staff to drive safe and effective care across the organization .
• The position will participate in key committees and quality and patient safety initiatives to support the hospital and division quality and patient safety plans.

Qualifications

Job Requirements:

• Bachelor's degree in a clinical discipline (RN, RT, PT, other) preferred. Will consider a degree in Healthcare Administration or Public Health.
• Experience leading successful Quality Improvement projects.
• Experience with change management with the ability to provide leadership in the adaptation and implementation of new processes and /or technology that enhance Quality and Patient Safety.
• Experience supporting patient safety and high reliability programs.
• Experience managing multiple projects simultaneously to meet deadlines.
• Experience working in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.)
• Must be local to the Albuquerque area.

Preferred Job Requirements:

• 3-5 years of clinical experience.
• Certification in Patient Safety or Quality.