Quality & Patient Safety Analyst

Sheppard Pratt Hospitals; Towson (MD); On-site; USD 58,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement program

Medical, dental and vision benefits

403b retirement match

Generous PTO

Job summary

Sheppard Pratt Hospitals in Towson, MD is seeking a Quality & Patient Safety Analyst to manage quality systems, training, testing and reporting. You will investigate cases, prepare case studies, and present data to support transparency and learning.

Requirements include a bachelor’s degree with 2–3 years in quality or patient safety, and proficiency with MS Office, Excel, and data visualization tools (Power BI/Tableau).

Qualifications

• Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement.
• Clinical experience preferred. Masters degree in related field is preferred.
• Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
• Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).
• Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
• Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.

Responsibilities

• Participates in the management of systems under the scope of Quality & Patient Safety (e.g. adverse event management, or policy management), with duties that include user training, testing, and reporting.
• Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.
• Prepares and assists with presentations of case studies to promote transparency and organizational learning.
• Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained
• Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner
• Maintains departmental data dictionaries and benchmarking resources
• Manages project requests related to quality and patient safety data and performance improvement activities
• Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.

Skills

Quality management

Patient safety

Data analysis

Data visualization

Excel

Pivot tables

Education

Bachelor’s degree in related field

Master’s degree preferred

Quality certification (CPHQ/CQM)

Tools

MS Project

Lucidchart

Power BI

Tableau

MS Teams

Office 365

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Quality & Patient Safety Analyst

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• Posted on October 23, 2026

Locations

Showing 1 location

Hospital - Towson
Towson, MD 21204, USA

• On-site
• Salary Range : $58,401.82 USD to $90,195.04 USD
• Quality & Compliance
• Full-Time
• Requisition #: QUALI013295

Description

What to expect

• Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting.
• Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.
• Prepares and assists with presentations of case studies to promote transparency and organizational learning.
• Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained
• Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner
• Maintains departmental data dictionaries and benchmarking resources
• Manages project requests related to quality and patient safety data and performance improvement activities
• Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.

What you'll get from us

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you

• Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement.
  • Clinical experience preferred. Masters degree in related field is preferred.
  • Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
• Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).
• Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
• Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.