Quality & Patient Safety Analyst

Sheppard Pratt; Towson (MD); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, vision benefits

403b retirement match

PTO

Employee Assistance Program (EAP)

Mileage reimbursement

Job summary

Sheppard Pratt in Towson, MD is seeking a Quality & Patient Safety Analyst to join our multidisciplinary team. You will investigate quality and patient safety cases, lead improvement projects, and present findings to support transparency and learning.

The role requires a Bachelor’s degree with 2–3 years of related experience; a Master’s or certification in quality/patient safety is preferred. Proficiency in Excel and the MS Office 365 suite, and experience with data viz tools (Tableau, Power BI)

Qualifications

• Bachelor’s degree with 2–3 years in quality, patient safety, or performance improvement.
• Masters degree or certification in quality management/patient safety preferred.
• Experience with process mapping and software tools is desirable.
• Strong Excel and data visualization skills required.

Responsibilities

• Investigates quality and patient safety case reviews, including RCA and FMEA.
• Prepares and presents case studies to promote transparency and learning.
• Leads data-presentations for committees and workgroups.
• Performs data validation and regulatory reporting support.
• Maintains data dictionaries and benchmarking resources.
• Manages requests related to quality, safety, and performance improvement.

Skills

Quality & Patient Safety

Performance Improvement

Data Visualization

Data Analysis

Communication

Education

Bachelor’s degree

Master's degree preferred

Quality/Patient Safety certification preferred

Tools

MS Project

Lucidchart

Tableau

Power BI

Excel

MS Teams

Job description

## Quality & Patient Safety AnalystTowson,MDQUALI013295Quality & ComplianceApply nowSAVE JOBRelated RolesQuality & Patient Safety AnalystTowson,MDQuality & CompliancePatient AdvocateTowson,MDQuality & ComplianceDirector of Risk ManagementTowson,MDQuality & ComplianceShare# Job Overview**What to expect*** Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting.* Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.* Prepares and assists with presentations of case studies to promote transparency and organizational learning.* Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained* Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner* Maintains departmental data dictionaries and benchmarking resources* Manages project requests related to quality and patient safety data and performance improvement activities* Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.**What you'll get from us**At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: * A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation* Comprehensive medical, dental and vision benefits for benefit eligible positions* 403b retirement match* Generous paid-time-off for benefit eligible positions* Complimentary Employee Assistance Program (EAP)* Generous mileage reimbursement programPay for this position is determined on a number of factors, including but not limited to, years and level of related experience. **What we need from you*** Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement. + Clinical experience preferred. Masters degree in related field is preferred. + Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).* Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).* Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.* Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.