Quality Outreach Coordinator

Duly Health and Care; Oregon; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health support

Employer provided life and disability

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

Duly Health and Care is seeking a Quality Performance Analyst to leverage healthcare data and analytics to improve clinical quality, provider performance, and outcomes across value-based care programs. You will work with providers, leadership, analytics, and operations to translate data into actionable quality improvements.

You will analyze trends, interpret payer programs, and develop strategies to optimize HEDIS, MIPS, and Stars metrics using Excel and reporting tools.Remote-friendly, with

Qualifications

• Bachelor's degree in healthcare, public health, health administration, data analytics, or a related field is required.
• Three or more years of experience in healthcare analytics, quality performance, population health, value-based care, or a related area is required.
• Experience with HEDIS, MIPS, Stars, or other payer quality programs is required.
• Advanced Microsoft Excel skills are required.
• Experience working with EMRs, claims data, payer information, or healthcare reporting platforms is preferred.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable information.
• Strong communication and collaboration skills with the ability to work effectively with providers, leadership, and cross-functional teams.

Responsibilities

• Analyze clinical, operational, claims, and payer data to identify quality gaps and opportunities for improvement.
• Interpret quality measures and incentive methodologies and help develop targeted performance improvement strategies.
• Use Excel and other reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
• Develop and validate quality dashboards, reports, scorecards, and other performance tracking tools.
• Research and resolve discrepancies across EMR, claims, payer, and reporting data.
• Monitor HEDIS, MIPS, Stars, and other quality measures and identify improvement opportunities.
• Partner with providers and leaders to review performance results and translate data into actionable steps.
• Support provider education related to quality measures, documentation, workflows, and performance improvement.
• Assist with implementation and optimization of workflows to improve quality and data accuracy.

Skills

Healthcare analytics

HEDIS/MIPS/Stars knowledge

Excel skills

Communication skills

Education

Bachelor's degree in healthcare / health administration / data analytics

Tools

EMR systems

Payer data/claims data

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, you create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

About the Role

As a Quality Performance Analyst at Duly Health and Care you will use healthcare data and analytics to help improve clinical quality, provider performance, and outcomes across our value-based care programs. You will identify performance trends and quality gaps, evaluate payer programs and incentives, and translate complex information into meaningful recommendations for clinical and operational teams. This role works collaboratively with providers, leadership, analytics, and operational teams to support measurable improvement in quality performance, including HEDIS, MIPS, and Stars measures.

Schedule & Work Environment

• Full-time, Monday-Friday, daytime hours.
• This position is eligible to work remotely, with the ability to travel to QMG locations as needed based on business and department needs.

Primary Responsibilities

• Analyze clinical, operational, claims, and payer data to identify quality gaps, performance trends, risks, and opportunities for improvement.
• Interpret quality measures, payer programs, and incentive methodologies and help develop targeted performance improvement strategies.
• Use Excel and other reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
• Develop and validate quality dashboards, reports, scorecards, and other performance tracking tools.
• Research and resolve discrepancies across EMR, claims, payer, and reporting data.
• Monitor HEDIS, MIPS, Stars, and other quality measures and identify opportunities to improve performance.
• Partner with providers and leaders to review performance results and translate data into actionable next steps.
• Support provider and team education related to quality measures, documentation, workflows, and performance improvement.
• Assist with the implementation and optimization of workflows designed to improve quality, data accuracy, and operational performance.
• Support additional quality and value-based care initiatives as assigned.

Qualifications

• Bachelor's degree in healthcare, public health, health administration, data analytics, or a related field required.
• Three or more years of experience in healthcare analytics, quality performance, population health, value-based care, or a related area required.
• Experience with HEDIS, MIPS, Stars, or other payer quality programs required.
• Advanced Microsoft Excel skills required.
• Experience working with EMRs, claims data, payer information, or healthcare reporting platforms preferred.
• Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable information.
• Strong communication and collaboration skills with the ability to work effectively with providers, leadership, and cross-functional teams.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Compensation

The compensation for this role is $52,000 - $78,000 annually, with actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through bonuses and other incentives. Base pay is only a portion of the total rewards package.

If you are committed to putting our patients first and helping shape the future of care, you belong at QMG.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.