Quality & Outcomes Manager — Performance Improvement

University of Southern California; Los Angeles (CA); On-site; USD 138,000 - 228,000; Full time

Job summary

University of Southern California is seeking a Manager of Quality and Outcomes Management to support organization-wide efforts to optimize healthcare value and quality. The role focuses on identifying opportunities, driving performance improvement, and minimizing variation across departments.

The position oversees data collection, reporting, and analysis for quality initiatives, and serves as a consultant to management, staff, and providers.

Qualifications

• Bachelor’s Degree in nursing or related field or equivalent experience.
• 5 years supervisory position in an acute care setting.
• Strong data analysis using benchmarks and evidence-based practices.
• Excellent organizational and time-management skills.
• Commitment to continuous quality improvement and outcomes.

Responsibilities

• Uses critical thinking to lead quality and outcomes initiatives.
• Oversees data collection, analysis, and reporting for performance improvement.
• Ensures data quality before reporting to leadership and committees.
• Coordinates CMS, Joint Commission, and other quality metrics hospital-wide.
• Leads at least one process improvement team related to core measures.
• Provides consultation on performance improvement to healthcare teams.

Skills

Critical thinking

Data analysis

Organization/time management

Analytical skills

Communication

Education

Bachelor’s Degree in nursing or related field

Equivalent experience in related field

Job description

University of Southern California is seeking a Manager of Quality and Outcomes Management to support organization-wide efforts to optimize healthcare value and quality. The role focuses on identifying opportunities, driving performance improvement, and minimizing variation across departments.

The position oversees data collection, reporting, and analysis for quality initiatives, and serves as a consultant to management, staff, and providers.